Wednesday, May 6, 2020
Collateral Victims of Cultural Conflicts Free Essays
Abstract The main aim of this piece of work is to explore the views and opinions of young people of African origins (especially those from the DR Congo) who have come to settle in the United Kingdom, on how they would cope with being raised in a country with a different culture. Though the study emphasized more the reactions and attitudes of young people on being raised by their parents in an African manner, the views of parents on trying to educate their children in an African manner in a country with a different approach, understanding and different principles, are also taken into consideration. The introductory chapters give a brief overview of the reasons why this topic was chosen, the study aims and objectives and also the research methodology. We will write a custom essay sample on Collateral Victims of Cultural Conflicts or any similar topic only for you Order Now The following chapters focus more on the complexities of multiculturalism and of the different styles of educating children both in the DR Congo and in the UK. Despite the work finally closing with a summary conclusion and key recommendations for ways forwards, further research may still be necessary to determine if the opinions and views of the participants may be representative of the majority. Chap 1: Introduction. This paper will be an attempt to critically look at the lives of children of asylum seekers/refugees/migrants living in the UK, especially those coming from Central Africa and more particularly from the Democratic Republic of Congo (DRC). While parents of Congolese origin will tend to think that the Western society has brain ââ¬Ëspoiltââ¬â¢ and/or ââ¬Ëdamagedââ¬â¢ their children, turning them into ââ¬Ëlittle rebelsââ¬â¢, the western world will instead have the perspective that these parents are simply abusing their children with their way of educating them or dealing with their issues. Victoria Climbie is one such example that many living in the United Kingdom will still have in mind. The main reason for these different perspectives will be the respective cultures of the two parts. The innocent children would therefore find themselves in the middle as ââ¬Ëcollateral victimsââ¬â¢ of a cultural conflict. Do these parents have the right to be harsh on their chil dren because of their beliefs/cultureDo they really understand how things work in the UK, with the evident problem of language being the first barrier for their integrationWhat is the right balance between the two extremesIs a certain type of media which is stereotyping parents of African origin as ââ¬Ëchild abusersââ¬â¢ helpingAnd finally, what should be the contribution of a youth and community worker to both the lives of young people and parents finding themselves in these situations. These are some of the questions that this piece of work will attempt to answer in an impartial way. Coming from the same background (the African one), reasons for prioritising this topic is the fact that both as a youth and community worker and as an African of origins, personal hope is that some change and challenge will be made to, if not necessarily the way children are being treated by some African parents, but to the way they believe is the best way of dealing with children, on the one hand. In fact, from personal experience, being born in Africa and having being raised there until the age of 30 when I then permanently moved to the United Kingdom, personal understanding and perspective is effectively that parents of African origins will generally tend to give their children very little ââ¬Ëvoiceââ¬â¢ and/or ââ¬Ëspaceââ¬â¢ or simply no voice at all in the all process of their education. They will, more than their European counterparts, appear to use ââ¬Ëreasonable chastisementââ¬â¢ to ââ¬Ëdisciplineââ¬â¢ their offspring, a practice still permitted by the law in most African countries. Considerations of matters such as children/young peopleââ¬â¢s rights will generally have very little importance or even in some extreme cases no importance at all in the sights of some/many parents of African origins. Many parents of DR Congo origins will only effectively hear about children/young peopleââ¬â¢s rights when arriving in the UK as these are not ââ¬Ëpopularââ¬â¢ topics in African contexts and countries, where issues of power, equality, respect and social justice are highly placed at the rear plan due to political, economic and cultural factors. Conversely, on the other hand personal hope is also that, some serious reflexion on the negative sides of giving ââ¬Ëtoo much voice and/or spaceââ¬â¢ to children/young people will also be honestly and critically examined. In fact, so many times emphasis will be put on parents (of African origins) being ââ¬Ërudeââ¬â¢ with their children. But little or even nothing at all would be done in cases where so many parents (of African descents) will go through depression, rejection, abjectness, misery and even physical assaults, all due to the fact that their children/young people would be ââ¬Ëexcessively using their rights of being children/young peopleââ¬â¢. Finally, another expectation of this work is to try and get the British/Western society to understand better where these parents of African origins are coming from in terms of their culture and consequently stops stereotyping/stigmatising them. There would tend to be more assumptions than real insights/knowledge when it comes to African cultures amongst the British/western public opinion. From personal experience of living in the UK for more than ten years now, it would appear that native form the UK would know very little about African cultures and would generally show very little interest in knowing whatââ¬â¢s going on beyond the UKââ¬â¢s boundaries, particularly in Africa. Overview of following chapters The following are some of the issues that will be addressed in this dissertation: Chapter 2: Literature review This part will propose a comprehensive and extensive review of relevant literature on the topic area, including reliable internet sources, academic texts and journals articles. It will be an attempt to relate the chosen topic to existing knowledge, finding the gaps in them and eventually necessary future research/works to be done. Chapter 3:Research methodology In this chapter, principles and rules employed for the study will be analysed. The main issues to be discussed will include: The research design Procedures for data collection Why some specific procedures would have been preferred to others Participants observations Ethical considerations The process of interviews, its advantages and difficulties. Chapter 4:Social policy This piece of work will move on trying to link the issue to current and/or contemporary social policies. A particular focus will be on the ââ¬ËEvery Child Mattersââ¬â¢ (ECM) policy though others social policies such as ââ¬ËAiming high for childrenââ¬â¢ may also be taken into consideration. Chapter 5:Research findings and analysis This is obviously the most important part of the work where all live conducted interviews will critically, carefully and impartially be analysed. Their results will then be related to the main topic of this piece of work to try and learn something from them. Chap 6: Comparative element (secondary materials) This is where issues of power and/or differences in relation with raising children of DR Congolese origins and children of Indian origins/culture will be analysed and compared. Results from primary research will also be compared to secondary materials where possible. Chap 7: The Role of the Youth and Community Worker. This chapter will look at the crucial role the youth and community worker can particularly play with young person finding themselves in such complex situations, but also what support can they bring to the parents involved in the same process. Chapter 8:Conclusion and recommendations After some considerations on the limitations of the study and some useful recommendations in relation to the exploited topic, a general conclusion will finally be drawn. Chap 2: Literature Review This chapterââ¬â¢s main aim will be to critically review the points of current knowledge on the studyââ¬â¢s topic, generally looking at relevant literature/materials in connection with the study. From outset, it might be important to signal here that not much has been previously written in the specific area of the DR Congoââ¬â¢s children being raised in the UK. Especially in Greater Manchester where the study has been conducted, same studies or research work to do with children/young people from the DR Congo being raised by parents of African origins are very difficult to find. But from an initial internet search, the few relevant materials in connection with this dissertationââ¬â¢s topic have been some articles on children from the DR Congo been maltreated by their parents mainly due to religion which is sometimes infused with elements of the traditional in many African countries. One particular case was a story on many newspaper front pages, of a young boy branded by a hot iron because his father thought he was a witch (BBC website, 2007). Looking at most of the newspapers and websites in relation to this story, what came out was that there was a general feeling of in crimination rightly based on the horrible act committed by this DR Congolese father without looking any further at ways to try and help the parents involved if not to recommend their community leaders to some kind of child protection courses. One may rightly confirm that there was no sympathy at all from the general public. Some materials in relation with children/young persons of other African countries such as Ivory Coast which is a country close to the DR Congo in terms of cultures have been considered. One really notable case resulting is the one of the Victoria Climbieââ¬â¢s Inquiry Report from the House of Commons Health Committee (2002-2003). Victoria Climbie was a young girl who died on 25th February 2000 as I just arrived in the UK on the 2nd February 2000. The case, which is still fresh in my memory as it really shocked me at the time, will be another key point of this literature review. The reporting committee found that this young girl from Ivory Coast who came to live in London with her great-aunt, Marie-Therese Kouao and with her grant- auntââ¬â¢s partner, died because of multiple injuries arising from months of ill-treatment and abuse by her great-aunt and her partner who were both convicted and sentenced later on. Without going back into the details of this traumatic and shocking s tory, something to be noticed in the report is the Inquiryââ¬â¢s findings of staff making assumptions that because people originated from a particular culture, that behaviour could be described as being culturally determined when in fact they knew nothing about that culture and had never visited the country. The report clearly suggested that Victoriaââ¬â¢s African culture (and religion) were the reasons why the all regrettable tragedy happened, while acknowledging that this culture misled some of those who came to deal with the case directly. On this one, African culture (and religion) was clearly be put on the bench of accused as having a very bad influence and bad consequences on the education, safety and protection of children. Moving from there and looking at books/materials on multiculturalism, a theme closely linked to the main title of this study, one point of focus was the excellent study of Taylor et al (1994) on multiculturalism in which they made the point that cultures deserve admiration and respect, even if it is accompanied by much that we have to abhor and reject. Similar point of view could also be found and read in others books and authors writing on the same theme. Many writers while agreeing on the necessity of multiculturalism in todayââ¬â¢s society would however always make sure that those coming from outside should to some extents be ââ¬Ëassimilatedââ¬â¢ into the new culture they were joining. A very recent study on multiculturalism from the Journal of Intercultural Studies (2011) rightly pointed out that Contemporary popular debates around multiculture ââ¬â or even worse multiculturalism ââ¬â have tended to take a sceptical stance, to the extent it is understood as a ââ¬Ëfailureââ¬â¢. This will join in agreement with Thomas (2011) who argued that Since the 2001 ââ¬Ërace riotsââ¬â¢ in the North of England and the 7/7/2005 horrific events in London bombings, the botched attacks two years later on a Glasgow airport and a number of very serious foiled plots, Britain appeared to reject multiculturalism. One critic called it ââ¬Ëthe death of multiculturalismââ¬â¢. One thinking moving a bit in the opposite direction was the work of Paul Gilroy (1993) ââ¬ËThe Black Atlanticââ¬â¢ who made a strong liberating call to the forces of cultural nationalism trapped in their respective camps. He made the interesting point that being both European and black requires some specific forms of double consciousness. McCalla (2003) seemed to argue in the same sense, going even a bit further in her book ââ¬ËBlack Success in the UKââ¬â¢, suggesting that one of the strategy utilised by mothers of Caribbean/African origin in their childrearing to challenge racism is to provide their children with a sense of cultural belonging and a collective racialised identity that they can draw strength from in times of difficulties. She seems to make the point that the original culture of the child of African/Caribbean origin can be ââ¬Ëpositivelyââ¬â¢ used for their success in the British society, giving them some kind of strong identity. Despite all the above considerations, it might however be reasonable enough to say that most of these books/writings/materials have one major weakness: they donââ¬â¢t really understand African cultures and in some cases donââ¬â¢t even want to understand them. For the few who have attempted to get some deep insight on them, it is mainly about acknowledging and recognizing their existence without real will of practical understanding/knowledge of them. Personal concern when doing this literature review was also that no matter long could have a study conducted or a book written by a non African taken, it would still be very difficult for such a writer or researcher, despite all their willingness, to deeply grasp and understand some complex elements of African culture. Moreover, for some books/materials, by trying to protect the (African) child (only), it seems like the parentsââ¬â¢ point of view (and culture) is simply ignored in many material relating to the subject. Assumption has instead always been made as to the conclusion that these children are being held ââ¬Ëcaptivesââ¬â¢ without their own consent. Very little has been done to try and find if the child themselves prefer the parent original culture. There is like a ââ¬Ëtaxationââ¬â¢ of the western culture and an obligation to renounce at oneââ¬â¢s original culture. By trying to protect the British/European culture, the African culture is generally ignored. Not much help and effort to understand where the parents come from and try to help them as others in similar situations would benefit and get some compassion from the general public. In fact, Looking at an article from the Guardian (2009) ââ¬â ââ¬ËTracey Connelly: the story of a woman defined by abuseââ¬â¢- on a similar horrible similar story to the Victoria Climbieââ¬â¢s one, committed by the parents of baby Peter Connolly can reinforce this stand point. The Guardian effectively tried to look at the reasons why Tracey Connelly, the mother of this lovely innocent baby, would commit such an atrocity on her own child and came to the conclusion that the fact that she had had a similar childhood (of abuse) which consequently led her into a drinking and pornographic life should be into consideration. Looking at a blog/debate linked to this article got to personal conclusion that many in fact became a bit sympathetic with Tracey, arguing that it would be important not only to look at what had happened but to try and find the reasons/roots and try and fight them from there to ensure that such events do not re happen in the future. Personal expectations are now that the following chapters of this work will give a better balanced view of the topic and hopefully suggest some positive recommendations related to the main theme of the study. Chap 3: Research Methodology This third chapter of the paper will explore the process of information gathering, including a rationale for any specific research methods chosen and relevant ethical issues. This study has drawn on a wide range of sources. However, for the purpose of information gathering, it has mainly used ââ¬Ëqualitativeââ¬â¢ methods. As Bedford and Wilson (2006) argued, while quantitative research collects facts and study the relationship between one set and another, gauging public opinion, qualitative research, almost the opposite of quantitative research, is more concerned with trying to gain an insight into human perception of the world and, as such, recognize that it is not wise to generalise about human reactions, opinions, attitudes and so on. In the qualitative research, the hypothesis or theory comes after the data collection. For the purpose of qualitative research, the strategy mainly consisted on organising face to face interviews with different members of the public who were susceptible to bring any kind of contribution to the study. Most interviews were live and were recorded. The original idea was to conduct interviews with some young people of African origin and others interviews with parents of the same backgrounds. But after the first interview with one young person, some serious difficulties due to disclosure and maturity problems led to a change of approach. As a matter of facts, after consultation with the university tutor, it was then agreed to only interview adults of African origin who came in the United Kingdom as children, who would then relate their experience of being raised by parents of African origins in the a British context/culture. This strategy was found as being more reasonable and protective for the interviewer, and was consequently used. Insistence was on asking them to try and be as honest as possible and give their feelings/thoughts/perspectives of those times when they first arrived so young. This was because in the due process of growing up and becoming parents, some of them slightly/completely shifted their position today on the subject of being raised by African of Congolese origins. This was so important not to allow the research to get wrong answers, consequently wrong data. All together, 6 interviews have been conducted, recorded and transcripted. Four interviews were conducted on the experience of being raised in the UK by parents of African origins and the other two were done with parents of African origins raising children in the UK. Two of the six interviewees are people with whom previous rapport was established in the past. Difficulty wise, as said a bit above, one key problem was the one of disclosure. In fact, the topic being a very sensitive one, it was not easy to find people ready and happy to talk about such difficult and private things. For some reasons, 2 of the interviewees consented to be interviewed at the condition that they would not be recorded live. The methodology with them was to take note straight as they were answering the interviewââ¬â¢s questionnaire. African beliefs and culture in general and specifically DR Congoleseââ¬â¢s one was also a serious problem. In fact, coming from the same ground, personal strong knowledge and experience have usually shown that people from the DR Congo are very sceptical whenever it comes to anything like interview or similar things. It took a lot to convince interviewees about the well founded of the all thing and its benefits for the general society. Personal privilege of being able to speak many DR Congolese main languages really helped in the all process. In fact, in the absence of financial support/vouchers to encourage those taking part into the research, the technique used to convince people was to speak to them in their respective dialect. This put them into confidence and made them more relaxed. The interview questions were agreed in consultation with the university tutor. One vital element in conceiving them was to avoid using ââ¬Ëleadingââ¬â¢ and/or ââ¬Ëmisleadingââ¬â¢ questions. General questions were to be used instead of questions which were susceptible of leading into private areas of the interviewees lives. An example of an interview questionnaire can be found in the index at the end of the work. In terms of ethical issues, it is important to note here that ââ¬Ërespectââ¬â¢ of both human being and opinions of people either interviewed or simply approached to get an interview was vital and capital, constituting the basis of all research process. When for example there was a strict refusal for the interview to be recorded as the interviewee as said above, the interviewee not wanting their voice and/or answers to stay somewhere, it was important to show total respect of their opinion and not to insist on recording the interview. The specific context of African mentality being difficult and also because of the sensibility of the topic which may lead to some legal persecution, consent forms were used before all interviews. Permanent consultation took place with the dissertation tutor about the right decision to take in case of incertitude or in complex situations. Again as said a bit above, because two of the interviewees were of people with whom previous contacts were estab lished in the past and because of personal social position in the DR Congolese community in Greater Manchester doing that many people know me, the aspect of confidentiality was essential in the all study. Despite the use of consent forms at the beginning of all interviews, it was really necessary to make strong assurances to each interview that none of the collected information would be used without their consent. Finally, from recent work undertaken during a university placement in a local non for profit organisation in Greater Manchester mainly working asylum seekers/refugees/migrants from the DR Congo, some information were also gathered from that experience. The placement took place in an organisation called African Francophone Integration Project Ltd (AFIP). This organisation located in Beswick, has as main objective to help asylum seekers/refugees/migrants newly arriving in the UK in their integration process. Most service users of the organisation are form the DR Congo, some form different countries of Africa. Some personal non recorded informal talking with the first Director of the organisation on the subject also gave some interesting elements which this work will at some point draw on. The first Director related some of his personal experience in dealing with some personal cases in relationship with this study theme, notably one case of a parent and their child who were referred to them by the Central Manchester social services. Summarizing this important topic on the methodology used for this research, one key point may be that despite all difficulties encountered when conducting this research, the certitude is that the information harvested during this entire project have provided a strong base for analysing the main topic. Another important point in closing this section is that all research was really conducted in a professional and ethical way. Chap 4: Social Policy This chapter will outline the key reference to historical and contemporary developments in social policy, legislation and welfare interventions relative to this paperââ¬â¢s topic. It will also briefly explore wider policies that take into consideration the well being and/or protection of young people (of diverse backgrounds). The main piece of legislation which this piece of work is concerned with is the ââ¬ËEvery Child Mattersââ¬â¢ (ECM) policy. The Government Department for Education Website (2011) explains that the Every Child Matters policy is a set of reforms supported by the Children Act 2004. Its aim is for every child, to have the support they need to: Be healthy Stay safe Enjoy and achieve Make a positive contribution Achieve economic well-being Still from the department of Education Website on the origins of this policy, it can be understood that the ECM policy came into power after the horrendous death of a young girl called Victoria Climbie. This case was briefly evoked in the literature review. At the hands of those entrusted with her cares, Victoria suffered appallingly and eventually died. Her case was a shocking example from a list of children terribly abused and mistreated. Every inquiry related to this specific case has brought forwards proposals for change and improvement to the child protection system. There have been reforms. The Green Paper, Every Child Matters, which sets outs the governmentââ¬â¢s proposals for reforming the delivery of services for children, young people and families, builds on existing measures to ensure that children at risk of harm and neglect are protected from negative outcomes and support all children to develop their full potential. Beyond this, this Green paper also address the prob lem of children falling through the cracks between different services, emphasizing that child protection can not be separated from policies to improve childrenââ¬â¢s lives as a whole. The document looks at the progress towards a framework of services which will support every child, using this as a context in which to consider the specific need of children at risk. It stresses the importance of information sharing between different government agencies and of a higher level of accountability. One may rightly agree that since the implementation of this social policy, there have been so many positive improvements in the protection and well being of children, though much still need to be done. Trying to link this wonderful social policy which has certainly brought more protection and safety for children and young people to the DR Congo culture of raising children, one certain fact is that they unfortunately donââ¬â¢t always walk along. In fact, most parents really close to the culture of ââ¬Ëdisciplineââ¬â¢ will tend to think that this policy has given children/young people to much space for ââ¬Ërebellionââ¬â¢ against their parents, despite the fact that most of them would acknowledged that cases such as the Victoria Climbieââ¬â¢s one are not to be encouraged at all or to be repeated, ever. The reasoning beyond this from the perspective of African parents is that policies such as the ECM have unfortunately treated all parents as being Victoriaââ¬â¢s parents, not recognizing that all parents are not as evil as Victoriaââ¬â¢s tutors were. The ECM would however acknowledge that all parents are not to maltreat and suffer their children as Victoria Climb ieââ¬â¢s tutors did, but would instead prefer ââ¬Ësafety than being sorryââ¬â¢. Another really inescapable social policy that is certainly linked to the studyââ¬â¢s topic is the ââ¬ËAiming High for Childrenââ¬â¢ Policy. The Department for Education website (2011) summarizes this policy in these terms: The governmentââ¬â¢s aim is to ensure that, every child irrespective of race, gender, backgrounds or circumstances, gets the best start in life and the ongoing support that they and their families need to allow them to fulfil their potential. It wants to do this in a partnership with active, responsible parents and empowered communities, supported by public services that delivered packages of support tailored to familiesââ¬â¢ needs. To support parents to meet their responsibilities in raising their children and to help strengthen the role of communities in supporting parents, the government has made tackling childââ¬â¢s poverty a priority since 1997, has created a network of Sure Starts Childrenââ¬â¢s Centres to support children and their families in the vital early years. The government wants to ensure that the primary role of public services is to support families and communities to improve childrenââ¬â¢s outcomes. This great policy which has effectively ensured that many children, especially those from low income families, a group where many asylum seekers/refugees from the DR Congo would find themselves, have a real good start in life. However, there would appear again to have some conflicts in terms of what children of Africans origins receive as early education which some parents believe sets them on a wrong path from start. As this will be soon explored in the next chapter on the results and analysis of interviews one parent complained that their children are taught from very early ââ¬Ëhow to dial 999 for anything they might think their parents do to them which they would not approveââ¬â¢. The debate may go on for so long. Closing this chapter, it might be of help to recall that the UK government social policies in relationship with the education and protection of children/young people have made such a great difference in so many lives, though they donââ¬â¢t always go along with some parents of African origins opinions, and also though much still need to be done to improve them. Chap 5: Research Findings and Analysis. This chapter, obviously the most important part of the dissertation, will focus on all live (recorded) interviews conducted for the purpose of this study. The chapter will be composed of two main parts: in the first part, all conducted interviews will be reported and explained. The second part will mainly focus on critically analysing their results. All together, a total of 6 interviews were conducted. All of the six persons interviewed live in Greater Manchester, UK. There were 4 females and two males. As said a bit above in the third chapter on the methodology of research, because of some complications to do with disclosure and age, it was decided after consultation with my university tutor to only interview adults, but who had come to the UK as children/young persons. The study being interested not only with the experience of young people of African descent being raised in the UK by their parents/tutors but also with the parents themselves, four interviews were related to the experience of young people and the other two were of the parents talking about their experience of raising up children/young people in the UK. All of the six persons interviewed were aged between the age of 25 and 35 at the moment of the interviews taking place. Most of the participants relating their experience of young people came to the UK when they w ere aged between 8 and 14. Three of them were living with their direct biological parents and one with an uncle. All of their parents/uncle was originally from the DR Congo. One particular point which may be important to signal here is that one of the interviewee, who gave their experience of young person of African origins living in the UK, first came to live in the UK themselves as a young person and has now become parent themselves at a very early age when still living with her parents. Sheââ¬â¢s now living alone and has consequently the double experience of have been in both positions the study was interested with. Carefully looking at all answers given by all the persons interviewed, one key thing to be noted first was that the answers of ââ¬Ëyoung peopleââ¬â¢ were diverse/different from one to another while in the answers given by parents, many similarities could be found. Young people. Answering the key interview question of briefly relating their personal experience of being rose in the UK by parents of African origins, two amongst the four ââ¬Ëyoung personsââ¬â¢ interviewed thought the experience was negative and difficult. One striking point was that all two mentioned the fact that at the very beginning when they first came to live in the UK with their parents, there was no problem at all. But it is only after a few months (for one of them) or a few years (for the other one) that difficulties started arising. They all raised the point that when they got used to the way their peers were living and started imitating/copying them, thatââ¬â¢s when they got into disagreement with their parents who were for all of the two persons interviewed very ââ¬Ëtraditionalââ¬â¢ (according to the term used by one of them) or very ââ¬Ëold fashionââ¬â¢ (according to the second interviewee). The two ââ¬Ëyoung peopleââ¬â¢ found really painful and difficult the fact that they, at the same time loved their parents and loved their ââ¬Ënew worldââ¬â¢, as they put it. They reported that they found it difficult to try and choose between the British way of life and what their parents were asking them to follow as strict rules. They all unanimously thought that they were misunderstood by their ââ¬Ëold fashionââ¬â¢ parents and would sometimes not know what to do as they had originally been raised (in Africa) in a way of total submission to their parents with no rights to argue with their decisions at all. The third ââ¬Ëyoung personââ¬â¢ answering the interview questions came to live in the UK at the age of 9 with her parents of African origin. Her parents were strict on the fact that the way to ââ¬Ëlive her lifeââ¬â¢ was the African manner but were more understandingââ¬â¢ when she had different opinions. The parents were well educated persons since back in Africa where the dad had a BA from a DR Congolese university. They would however clearly state to her that the British way of life was ââ¬Ëdangerous and wrongââ¬â¢ has it could leads her into a lot of trouble in the future. She reported that she eventually got into a ââ¬Ëbad groupââ¬â¢ of friends from school/college and ended up with becoming pregnant at nearly 16 years old. Her words were that the all experience of been raised by parents of African descent was not too bad because of the fact that her parents were more ââ¬Ëopen mindedââ¬â¢ than most African parents who would give very little time to listen to their children and discuss with them. She nevertheless tried and made the point that, reflecting on her life after the pregnancy, she thought that despite the fact she thought at some point that her parents were too much like ââ¬Ëvillage peopleââ¬â¢, had she followed their ââ¬Ëway of lifeââ¬â¢ tough she didnââ¬â¢t like it much, she might have had a (positive) different life today. Answering the same crucial interview question on the personal experience of being raised by parents of African culture in a British environment and culture, the fourth ââ¬Ëyoung personââ¬â¢ however went a bit in the opposite direction. In fact, he related that the all experience was a very good one without any ââ¬Ëdifficultyââ¬â¢ as he completely stayed in the line of what his parents told him to do. He continued saying that because his personal understanding of the all thing was that the British way of life was ââ¬Ëdeceptiveââ¬â¢ and could potentially lead into a lot of troubles, he decided to stick with his parents way of education and didnââ¬â¢t find any problem with being raised in Europe/the UK by parents educating her in ââ¬Ëan African mannerââ¬â¢. Parents. As said a bit above, both parents who were females for the two them, have many similarities. As a matter of facts, they both made the common point in their answers that raising children in Europe/the UK is not easy at all, according to them. The reason why was about exactly the same. According to them, when they would like to raise their children in a disciplinary way as they had themselves been raised since back in Africa, they would encountered ââ¬Ëthe resistanceââ¬â¢ of their child (as they put it) who would in many cases not listen to them anymore because they would have ââ¬Ëknown their rightsââ¬â¢. One of them insisted on the fact that giving a sense of discipline to children doesnââ¬â¢t necessarily mean using physical punishment. She gave an example of the way of being dressed which she tried to inculcate to her daughter since they moved to the UK 11 years ago. In a DR Congolese context, she said that it would be such an embarrassing thing for a young girl to be dressed with ââ¬Ërevealing clothesââ¬â¢. According to the point she made, a woman in the Congo with a trouser/skirt revealing her underpants or with a too short skirt would be ââ¬Ëbadly looked at. These types of things are completely normal in Europe she said. She made the point that the way of life in UK has encouraged her daughter to dress ââ¬Ëfreelyââ¬â¢, forgetting her origins and/or culture. Her daughter would sometimes embarrassed her in front of her husband as she wouldnââ¬â¢t listen to anybody, copying her peers at school, on TV, on the streets etc. The second parent though a bit more ââ¬Ëflexible ââ¬Ëon such issues, however still made the point that she sincerely thought that the Congoleseââ¬â¢ way of educating children would teach them to have more respect towards society in general and towards grown up/adults specifically. One clear point she made on the difficulty of raising her daughter in the UK was effectively emphasized on the fact she noti ced a complete change in the sense of lack of respect towards them when they moved to the UK and that their daughter started ââ¬Ëbeing assimilatedââ¬â¢ (according to her words by her friends styles of life. She reported how her daughter would simply threaten them to dial 999 and ring the police for any ââ¬Ëlittleââ¬â¢ thing she would disagree with. Her most serious concerns was raised in these terms: if seems as they (meaning the police, the social services, the government, those in powers, those making law etc) only care about protecting children, which is right. But what about us parents the children are also giving us a terrible time. Youââ¬â¢ve nothing to say and nothing to do as for any little thing not only she may call the police but also you may easily end up as listed on a child abusers list somewhere. Linking with the above question, both parents were asked about their knowledge of children/young people rights. Both parents acknowledged that they had never heard about children/young people rights back in the DR Congo. As Bedford and Elizabeth (2006) pointed out, no matter how interested the researcher is interested in her/his topic (which was my case), she/he do have to keep an open mind about the subject and be careful not to pre-judge the answers. Impartially and critically analyzing the above findings from all interviews, and without trying to over generalize, many may join in agreement with the statement according to which the all process of passing from being educated in an African context with different legislation, beliefs, culture etc to being raised in a very democratic western country such as the United Kingdom must be a really confusing one for the child/young person. In fact, as the answers of most young people appear to suggest they would at some point, agreeing with the parentsââ¬â¢ culture or not, have to make a difficult decision on the best way to follow. And unfortunately some of them have had to make such decisions being as young as 7 or 8. The parents, who for most of them w ere raised up in a specific way of seeing things for all their lives, would be of no help at all, giving their children, as one of the young lads said, no space at all for dialogue. This ââ¬Ëwaterproofââ¬â¢ and ââ¬Ëno opennessââ¬â¢ attitude of parents combined with the hidden desire to enjoy the British way of life will eventually make of these innocent young people without any kind of voice ââ¬Ëcollateral victimsââ¬â¢ of a cultural conflict which they have never asked for. They have just unfortunately found themselves at the wrong place and at the wrong time, one may say. However, trying to read carefully between the lines, from interviews done with the ââ¬Ëyoung peopleââ¬â¢, one important factor is that all young people do not necessarily think that the African way of raising children is ââ¬Ëold fashionââ¬â¢ and wrong. Even though amongst the ââ¬Ëyoung peopleââ¬â¢ interviewed, only one of them went in that direction, it is still a very important fact to be considered. This is really important because the general impression of the general audience/public may generally be that these poor children are being held captive despite their own will to do things which they think is detrimental to their good causes. Turning sights towards the parents, one who might have read their answers reported above will certainly conclude that they also feel like being misunderstood by the general society and being treated unfairly. As said at some point at the opening of this chapter, contrary to the young peopleââ¬â¢s answers which were sometimes completely different form one youngest to another, the parents however, despite some minor differences in opinions, seem to be of the point of view that the western culture and/or way of life is causing ââ¬Ëmore damages than goodââ¬â¢ to children education. Reading their answers will understand that they, of course, are coming form an African point of view on the education of children. Even tough, they were no clear allusion to the use of physical chastisement as the best way of education children, the certainty was that they are formal on the fact that the British way of raising up children, tough with so many positive aspects, seem instead to lack â⠬Ësome discipline taste and/or flavourââ¬â¢ in it. They both thought that combining the actual wonderful way of educating children with some ââ¬Ëauthorityââ¬â¢ would make a better job. Chap 6: Comparative element (secondary materials) This chapter, as one may deduct by its title, will essentially be about a comparison between the DR Congolese culture/way of life, way of educating children in the UK the Indianââ¬â¢s ones. This comparison will be placed into the context of this paper main topic to try and get some lessons. While many or most of children and young people will generally tend to behave the same way and/or have same attitudes/reactions/feelings because of the simple common fact that they are all just ââ¬Ëchildrenââ¬â¢, it may however be right to confirm that each child/young personââ¬â¢s original backgrounds, culture, beliefs, religion etc., will have a strong influence in the way they perceive society. This may lead to say that children of African origins will to some extent be different to those from Asia, in their understanding of how they are being educated by their parents of DR Congolese/Indian descents. Both parents (of DR Congolese and Indian origins) will in the same way, tend to educate their respective offspring accordingly to their respective cultures. From an initial comparative study on DR Congolese culture and the Indianââ¬â¢s one, it was noticed a lot of similarities between the two. From a study on the Indian child website (2011), here are some of the most important characteristics in Indian culture (family culture, values, clothing etc) which will also be found in DR Congolese culture: Indians are highly flexible in the sense that they would like to imbibe the changes dictated by western influence and yet clearly affirms their beliefs in tradition. Indian dress etiquette discourages exposure of skin and wearing transparent or tight clothes. Family culture in Indian is about joy and sharing. Generally India is patriarchal Indian culture is diverse and rich Ancient Indian culture believes in a lot of dogmas and rituals that can be termed as false beliefs. It is customary to respect elders and seek their blessings. Hindu rituals are all about dance and songs. Indians are known for their hospitality and level of tolerance. Observing the belief that there is one God prevailing despite so many religions is a value in India. Family and religion are so closely linked. Trying to compare the rights of children in both countries (DR Congo and India), the following results from the UNICEFââ¬â¢s website on the rights of children in India: In India, childrenââ¬â¢s vulnerabilities and exposure to violations of their protection rights remain spread and multiple in nature. Parentsââ¬â¢ attitudes and perceptions about childââ¬â¢s labour and the value of education is one of the cause underlying childââ¬â¢s labour, though poverty may be one the main reason. The government of India ratified the UN Convention on the rights of the child in 1e November 1992. Most of the rights detailed in the Convention are guaranteed in the Constitution of India. Ensuring that child rights are met for every child is a daunting challenge for India. Reflecting on the above reports on the culture and the rights of children/young people in India, one clear conclusion when comparing them with the same in the Democratic Republic of Congo is that there many similarities not to say that they are totally identical, despite some minorsââ¬â¢ differences. Linking this with this studyââ¬â¢s main topic/ideas, understanding that both DR Congolese and African culture having strong indications of the childââ¬â¢s being an element with very little voice in the family setting from early and being raised in that context, it will be logical that many parents when coming to the UK would tend to try and keep educating their child in the same way. This will certainly put the innocent children in the same position of being collateral victims of a cultural conflict. Chap 7: The Role of the Youth and Community Worker. What should be the role of the community worker involved with young people of DR Congolese origins founding themselves in a position of ââ¬Ëcollateral victimsââ¬â¢Does the youth worker have to take part for the young persons because thatââ¬â¢s their workDo youth workers have to ignore the parentsWhat should be their positions in the cultural conflictual situationThese are a few questions this chapter will attempt to address. The first part of the chapter will try and explain whatââ¬â¢s youth work is while its second part will critically examine the role of the worker in this situation. As a personal experience undertaken during a very recent university placement (January to April 2011) done in an independent organisation in Beswick once again revealed, the general public doesnââ¬â¢t seem to know much about the entire discipline of youth and community work, not to talk about its invaluable contribution. In fact, at a first meeting with colleagues and volunteers working within the association which usually work more with all parts of the local community and not specifically with young people, I was introduced as a youth and community worker. This visibly raised some unexpressed questions as to not only how I would fit in their work, but further as to ââ¬Ëwhat I really wasââ¬â¢ (as a youth and community worker), as some of my colleagues confessed to me later on when we got very close. After explaining to them what youth and community work really was, they again confessed that all they knew was that it was about keeping young people happy with Nintendo, footba ll table-tennis etc. Introducing me as a youth and community worker to the 6 interviewees who kindly gave their time to answer a few questions for the purpose of this study seemed also to raise the same questions. Two of the parents told me at the end that they thought that it was ââ¬Ësocial workersââ¬â¢ who were supposed to be dealing with such issues. This introduction may easily take one to confirm that many still donââ¬â¢t know or wrongly assume to know what youth and community work is. Batsleer (2008) rightly pointed that youth and community work is about dialogue, about conversation. She keeps on saying that it is about enabling young people to ââ¬Ëcome to voiceââ¬â¢.This aspect of coming to voice is effectively a very crucial one when talking about youth work. As a matter of facts, may be because of what was seen and/or passed through generation after generation, until nowadays, people would wrongly tend to think of youth workers as people whose sole role is to ââ¬Ëanimateââ¬â¢ young people with different games, to keep them out of the streets. While youth work can indeed involve some recreational activities in the course of accomplishing its mission, thatââ¬â¢s definitely not the primordial role of this noble profession. Because society will hardly listen to young people, youth work has as one key mission to give them a voice by creating safe space in safe place where they would be able to have a voice. Youth work is there underpinned by a set of strong values and ethics. These allow our work to be guided by anti discriminatory practice, equality, social justice, a commitment to harnessing participation. The National youth Agency (NYA) website (2011) gives a more complete definition of youth work is the following terms: The main purpose of youth work is the personal and social development of young people and their social inclusion. Youth work helps young people learn about themselves, others and society through non-formal educational activities that combine enjoyment, challenge, learning and achievement. We believe youth work methods can be applied in a range of settings by a wide range of professionals, support staff and volunteers, and we are committed to helping people understand and use these approaches. Youth workers will always aim to make their spaces safe for all young people, regardless of backgrounds, race, class, sex, ability, religion etc. in creating safe space in safe places for young people, we acknowledge that young people will feel better equipped to learn, share and influence society. What can then be the role of the above defined youth and community worker involved with persons/parents in a cultural conflict. To both the young person and the parents, it is first of all important to underline that, as seen in the definition of youth work, emphasis should always be put on ââ¬Ëfairnessââ¬â¢ in dealing with all matters. Despite the fact youth workers will have a sense of ââ¬Ëallianceââ¬â¢ with the young persons for which they are advocating even for which they ââ¬Ëare aliveââ¬â¢, it may however be very important not to become ââ¬Ëtoo emotionally involvedââ¬â¢. Clear boundaries must always be traced between personal beliefs, values, opinions and professional ones. Youth and community work should remain as ââ¬Ëneutralââ¬â¢ as possible, professional, ââ¬Ëidentifyingââ¬â¢ the community first. This should apply to parties involved in the ââ¬Ëconflict. In fact, as Belton (2009) argued, if we are to educate a community we must first identify it. He rightly insisted on the fact that youth workers should not label it or prejudice it as this would badly affect the ir work. Having critically and impartially examined the all situation, the youth and community worker will then have to take a decision on either refer the case to the appropriate services when necessary or either continuing to work between the two parties to get to some kind of resolution of the dispute. In everything, the youth and community worker will ââ¬Ëpeacefullyââ¬â¢ challenge any form of discrimination, inequality, lack of respect etc. without being ââ¬Ëpre judgemental, the role of the youth and community worker will basically be the one of encouraging debate et open/mature discussion between all parties. They will therefore encourage inclusion and promote social justice in doing so. Chap 8: Conclusions and recommendations. After going through a series of considerations on the very complex issues of children/young people of African origins, especially those from the DR Congo, the following can be said in conclusion: Many parents of African origins moving to the UK with their children will usually know very little about the way of life in Britain. They would generally tend to assume that they should keep giving their children the same education they were giving them when at home. The problem of language would evidently be the first barrier for them as for anyone moving to a country with a different language. This would unfortunately put the innocent children in a position where they are between the wraths of their inflexible, traditional and ââ¬Ëold fashionââ¬â¢ parents and the hidden love of enjoying the British way of life. Some have precedent tried to look at the subject of the complexity of multiculturalism. Though this is generally considered as a good thing for society in principles, it is however taken with a lot of precautions. Recent activities of terrorism in the past few years have unfortunately increased the sense of rejection of multiculturalism. This study did use qualitative methods to try and get a better insight into the subject. For this, six interviews were conducted with members of the general public, originally from the DR Congo on living in the UK on their experience of being raised by parents of DR Congolese origins and on raising children in a DR Congolese manner, in the United Kingdom. Some UK social policies relative to the subject were briefly looked at and put into the context avec the main topic. From this exercise, the conclusion is that parents of African origin will struggle to adapt to these specific social policies, despite agreeing on their numerous positive sides. The reason again is found in those original ââ¬Ëflamesââ¬â¢ of fire profoundly imbedded within them since so many years, since their childhood, since hundreds and hundreds of generation. Analysing the results of all conducted interviews has provided the sense that most of the children being raised by parents on DR Congolese origins will struggle with the situation of being in between two cultures and will consequently especially suffer from a lack of understanding and/or support of a ââ¬Ëtoo old fashionââ¬â¢ parent, who would give them very little support and voice/space for discussion, though they would not necessarily think that the African/Congolese way of raising children is a bad one. Comparing the way parents of DR Congolese origins deal with their children to the way those from India do the same has been a fruitful point as well. In fact, from that comparison, it emerged that both cultures have many similarities. This led to the understandable point that both parents raising their children in the UK will tend more to hang on to their original culture, not giving much ââ¬Ëspaceââ¬â¢ for a shift into cultures to their children. Looking at all the above, it may be right to conclude by saying that though the debate on the complex issue of multiculturalism will certainly keep going on for as long as no one knows, it is a very good thing as it helps society in becoming a more diverse one. However, if the newcomers donââ¬â¢t necessarily need to completely be assimilated by the new culture they embrace, it may however be correct to give some thoughtful and honest considerations to their new homelandââ¬â¢s way of doing thing. This applies to the new homelandââ¬â¢s way of educating children. Conversely, on the other side, the new homeland or its inhabitants may or would definitely also benefit form, not rejecting the new comersââ¬â¢ culture straight away, but by trying to be open to them and try and learn from them, on what they may consider as being positive points. Those being in position of communication may help more by passing around this type of message than one focused more on the negative sides of the culture/actions/deeds of people from abroad. Finally, the children/young who have the privilege of finding themselves in a western country where their rights are properly protected and where they have got a bigger voice and more space for dialogue, should in no case find there an opportunity to willingly become a cause of pain for their parents, despite their Africa beliefs. While it is perfectly true that children have the right to be children on the one hand, it is also perfectly correct that parents have got the rights to be parents, on the other hands. Things can work properly if there are clear boundaries. Recommendations Once again, stressing the fact that though the above interview and the entire study is not to be necessarily as the reflection of the general public, the findings here my certainly informed many on what should be done. Amongst the most recommendations: ââ¬â Putting more emphasis on educating the British general public on othersââ¬â¢ cultures may have a significant impact on the acceptance of multiculturalism ââ¬â More efforts may be needed in educating parents coming from abroad (especially from the Democratic republic of Congo) on the way of life/the culture in the UK will certainly help a lot. ââ¬âEducating children living in the UK on the difference between using the right to use their rights/freedom and the respect they are expected to show respect to society is of the key recommendations this study would strongly suggest. ââ¬â The youth and community worker whose main role is to fight for social justice and promote a society where social exclusion is completely eradicated one day will have a major role to play in this complex situation. Staying impartial, the youth and community worker will have to help all parties involved in trying to find a right balance for a better society. BIBLIOGRAPHY Batsleer, J. (2008). Informal Learning in Youth Work. London: SAGE Publications Ltd, p. 5. Bedford, D. and Wilson, E. (2006) Study Skills for foundation degrees. London: David Fulton Publishers, p. 61, 62 and 64. Belton, B. (2009) Developing Critical Youth Work Theory. Rotterdam, The Netherlands: Sense Publishers, p. 39 Clements, P. (2008). Policing a Diverse Society. New York: Oxford University Press. Department for Education Website (2011). www.education.gov.uk /childrenandyoungpeople/sen/earlysupport/esinpractice/a0067409/every-child-matters. Aiming high for children. Accessed On line 27 April 2011. Flekkoy, M. and Kaufman, N. (1997), The Rights of the child: rights and responsibilities in family and society. London: Jessica Kingsley. Freeman, M.D.A. (1983), The Rights and Wrongs of children. London: Pinter. Gilroy, P. (1993), The Black Atlantic, Modernity and Double Consciousness. London: Verso. Gollnick, D. and Chinn P. (1990), Multicultural education in a pluralistic society. Columbus: Merill Pub. Co Henley, A. and Scott, J. (1999), Culture, Religion and Patient care in a multi-ethnic society; a handbook for professionals. London: Age Concern England. Howson, D. and Momodou S., (2009) Europeââ¬â¢s established and Emerging Immigrant Communities ââ¬â assimilation, multiculturalism or integration, Trentham Books. http//: www.csa.com/facsheets/assia-set-c.php Jandt, F.E. (2007), an introduction to Intercultural Communication; Identities in a Global Community 4th ed. London: Sage Publications Limited. Journal of Intercultural Studies (Volume 32, nr 2, April 2011). Abingdon, Oxfordshire: Routledge, p. 134. Kidd, W. (2002), Culture and Identity. Basingstoke: Palgrave Publishers Ltd. Lynch, J. (1989), Multicultural education in a Global Society. London: Falmer. McCalla, D. (2003) Black Success in the UK ââ¬â Essays in Racial and Ethnic Studies. Cambridge: Cambridge University Press, p.93. Maguire, M. (2009) Law and Youth Work, Learning Matters. National Youth Agency. www.nya.org.uk/about-nya ââ¬ËNick Clegg sets out vision multiculturalismââ¬â¢. www.bbc.co.uk/news/uk-politics-12638017. Accessed 20 April 2011. Packam, C. (2008) Active Citizenship and Community Learning: Empowering Youth and Community Work Practice. Exeter: Learning Matters Limited. Race and Difference ââ¬â developing practice in lifelong learning. www.infed.org/lifelonglearning/b-race.htm. accessed 29 March 2011. Russell, S. and Amnesty International United Kingdom, ââ¬Å"Most Vulnerable of All: the treatment of unaccompanied refugee children in the UKâ⬠. London: Amnesty International United Kingdom. Rutter, J. (2003) Supporting Refugee Children in the 21st Century Britain, a compendium of essential information (Revised Edition) Trentham Books) Rutter, J. (2006) ââ¬Å"Refugee children in the UKâ⬠. Maidenhead: Open University Press. Sallah, M. and Howson, C. (2007) Working with Black Young People. Dorset: Russell House Publishing Ltd. ââ¬ËSo what exactly is multiculturalism?ââ¬â¢ www.bbc.co.uk/1/hi/uk/3600791.stm Taylor, C. (1994) ââ¬ËMulticulturalismââ¬â¢. Commentary by Appiah, K.A., Habermas, J., Rockefeller, S., Walzer, M. and Wolf, S. Princeton: Princeton University Press, pp 72-73. The Victoria Climbie Inquiry report. www.publications.parliament.uk/pa/cm200203/cmselect/cmhealth/570/570.pdf Thomas, P. (2011). Youth, Multiculturalism and Community Cohesion. Basingstoke: Palgrave Macmillan, p. 1-2. Thompson, N. (2001) Anti-Discriminatory Practice 3rd ed.: Sage Publications. Tomlinson, S. (2008) Race and education. Maidenhead Berkshire: Open University press, p.58. Tracey Connelly: the story of a woman defined by abuse. www.guardian.co.uk/society/2009/aug/11/tracey-connelly-baby-p-mother. Retrieved 18 April 2011. Unicef.org/India/children_3220.html How to cite Collateral Victims of Cultural Conflicts, Essay examples
Collateral Victims of Cultural Conflicts Free Essays
Abstract The main aim of this piece of work is to explore the views and opinions of young people of African origins (especially those from the DR Congo) who have come to settle in the United Kingdom, on how they would cope with being raised in a country with a different culture. Though the study emphasized more the reactions and attitudes of young people on being raised by their parents in an African manner, the views of parents on trying to educate their children in an African manner in a country with a different approach, understanding and different principles, are also taken into consideration. The introductory chapters give a brief overview of the reasons why this topic was chosen, the study aims and objectives and also the research methodology. We will write a custom essay sample on Collateral Victims of Cultural Conflicts or any similar topic only for you Order Now The following chapters focus more on the complexities of multiculturalism and of the different styles of educating children both in the DR Congo and in the UK. Despite the work finally closing with a summary conclusion and key recommendations for ways forwards, further research may still be necessary to determine if the opinions and views of the participants may be representative of the majority. Chap 1: Introduction. This paper will be an attempt to critically look at the lives of children of asylum seekers/refugees/migrants living in the UK, especially those coming from Central Africa and more particularly from the Democratic Republic of Congo (DRC). While parents of Congolese origin will tend to think that the Western society has brain ââ¬Ëspoiltââ¬â¢ and/or ââ¬Ëdamagedââ¬â¢ their children, turning them into ââ¬Ëlittle rebelsââ¬â¢, the western world will instead have the perspective that these parents are simply abusing their children with their way of educating them or dealing with their issues. Victoria Climbie is one such example that many living in the United Kingdom will still have in mind. The main reason for these different perspectives will be the respective cultures of the two parts. The innocent children would therefore find themselves in the middle as ââ¬Ëcollateral victimsââ¬â¢ of a cultural conflict. Do these parents have the right to be harsh on their chil dren because of their beliefs/cultureDo they really understand how things work in the UK, with the evident problem of language being the first barrier for their integrationWhat is the right balance between the two extremesIs a certain type of media which is stereotyping parents of African origin as ââ¬Ëchild abusersââ¬â¢ helpingAnd finally, what should be the contribution of a youth and community worker to both the lives of young people and parents finding themselves in these situations. These are some of the questions that this piece of work will attempt to answer in an impartial way. Coming from the same background (the African one), reasons for prioritising this topic is the fact that both as a youth and community worker and as an African of origins, personal hope is that some change and challenge will be made to, if not necessarily the way children are being treated by some African parents, but to the way they believe is the best way of dealing with children, on the one hand. In fact, from personal experience, being born in Africa and having being raised there until the age of 30 when I then permanently moved to the United Kingdom, personal understanding and perspective is effectively that parents of African origins will generally tend to give their children very little ââ¬Ëvoiceââ¬â¢ and/or ââ¬Ëspaceââ¬â¢ or simply no voice at all in the all process of their education. They will, more than their European counterparts, appear to use ââ¬Ëreasonable chastisementââ¬â¢ to ââ¬Ëdisciplineââ¬â¢ their offspring, a practice still permitted by the law in most African countries. Considerations of matters such as children/young peopleââ¬â¢s rights will generally have very little importance or even in some extreme cases no importance at all in the sights of some/many parents of African origins. Many parents of DR Congo origins will only effectively hear about children/young peopleââ¬â¢s rights when arriving in the UK as these are not ââ¬Ëpopularââ¬â¢ topics in African contexts and countries, where issues of power, equality, respect and social justice are highly placed at the rear plan due to political, economic and cultural factors. Conversely, on the other hand personal hope is also that, some serious reflexion on the negative sides of giving ââ¬Ëtoo much voice and/or spaceââ¬â¢ to children/young people will also be honestly and critically examined. In fact, so many times emphasis will be put on parents (of African origins) being ââ¬Ërudeââ¬â¢ with their children. But little or even nothing at all would be done in cases where so many parents (of African descents) will go through depression, rejection, abjectness, misery and even physical assaults, all due to the fact that their children/young people would be ââ¬Ëexcessively using their rights of being children/young peopleââ¬â¢. Finally, another expectation of this work is to try and get the British/Western society to understand better where these parents of African origins are coming from in terms of their culture and consequently stops stereotyping/stigmatising them. There would tend to be more assumptions than real insights/knowledge when it comes to African cultures amongst the British/western public opinion. From personal experience of living in the UK for more than ten years now, it would appear that native form the UK would know very little about African cultures and would generally show very little interest in knowing whatââ¬â¢s going on beyond the UKââ¬â¢s boundaries, particularly in Africa. Overview of following chapters The following are some of the issues that will be addressed in this dissertation: Chapter 2: Literature review This part will propose a comprehensive and extensive review of relevant literature on the topic area, including reliable internet sources, academic texts and journals articles. It will be an attempt to relate the chosen topic to existing knowledge, finding the gaps in them and eventually necessary future research/works to be done. Chapter 3:Research methodology In this chapter, principles and rules employed for the study will be analysed. The main issues to be discussed will include: The research design Procedures for data collection Why some specific procedures would have been preferred to others Participants observations Ethical considerations The process of interviews, its advantages and difficulties. Chapter 4:Social policy This piece of work will move on trying to link the issue to current and/or contemporary social policies. A particular focus will be on the ââ¬ËEvery Child Mattersââ¬â¢ (ECM) policy though others social policies such as ââ¬ËAiming high for childrenââ¬â¢ may also be taken into consideration. Chapter 5:Research findings and analysis This is obviously the most important part of the work where all live conducted interviews will critically, carefully and impartially be analysed. Their results will then be related to the main topic of this piece of work to try and learn something from them. Chap 6: Comparative element (secondary materials) This is where issues of power and/or differences in relation with raising children of DR Congolese origins and children of Indian origins/culture will be analysed and compared. Results from primary research will also be compared to secondary materials where possible. Chap 7: The Role of the Youth and Community Worker. This chapter will look at the crucial role the youth and community worker can particularly play with young person finding themselves in such complex situations, but also what support can they bring to the parents involved in the same process. Chapter 8:Conclusion and recommendations After some considerations on the limitations of the study and some useful recommendations in relation to the exploited topic, a general conclusion will finally be drawn. Chap 2: Literature Review This chapterââ¬â¢s main aim will be to critically review the points of current knowledge on the studyââ¬â¢s topic, generally looking at relevant literature/materials in connection with the study. From outset, it might be important to signal here that not much has been previously written in the specific area of the DR Congoââ¬â¢s children being raised in the UK. Especially in Greater Manchester where the study has been conducted, same studies or research work to do with children/young people from the DR Congo being raised by parents of African origins are very difficult to find. But from an initial internet search, the few relevant materials in connection with this dissertationââ¬â¢s topic have been some articles on children from the DR Congo been maltreated by their parents mainly due to religion which is sometimes infused with elements of the traditional in many African countries. One particular case was a story on many newspaper front pages, of a young boy branded by a hot iron because his father thought he was a witch (BBC website, 2007). Looking at most of the newspapers and websites in relation to this story, what came out was that there was a general feeling of in crimination rightly based on the horrible act committed by this DR Congolese father without looking any further at ways to try and help the parents involved if not to recommend their community leaders to some kind of child protection courses. One may rightly confirm that there was no sympathy at all from the general public. Some materials in relation with children/young persons of other African countries such as Ivory Coast which is a country close to the DR Congo in terms of cultures have been considered. One really notable case resulting is the one of the Victoria Climbieââ¬â¢s Inquiry Report from the House of Commons Health Committee (2002-2003). Victoria Climbie was a young girl who died on 25th February 2000 as I just arrived in the UK on the 2nd February 2000. The case, which is still fresh in my memory as it really shocked me at the time, will be another key point of this literature review. The reporting committee found that this young girl from Ivory Coast who came to live in London with her great-aunt, Marie-Therese Kouao and with her grant- auntââ¬â¢s partner, died because of multiple injuries arising from months of ill-treatment and abuse by her great-aunt and her partner who were both convicted and sentenced later on. Without going back into the details of this traumatic and shocking s tory, something to be noticed in the report is the Inquiryââ¬â¢s findings of staff making assumptions that because people originated from a particular culture, that behaviour could be described as being culturally determined when in fact they knew nothing about that culture and had never visited the country. The report clearly suggested that Victoriaââ¬â¢s African culture (and religion) were the reasons why the all regrettable tragedy happened, while acknowledging that this culture misled some of those who came to deal with the case directly. On this one, African culture (and religion) was clearly be put on the bench of accused as having a very bad influence and bad consequences on the education, safety and protection of children. Moving from there and looking at books/materials on multiculturalism, a theme closely linked to the main title of this study, one point of focus was the excellent study of Taylor et al (1994) on multiculturalism in which they made the point that cultures deserve admiration and respect, even if it is accompanied by much that we have to abhor and reject. Similar point of view could also be found and read in others books and authors writing on the same theme. Many writers while agreeing on the necessity of multiculturalism in todayââ¬â¢s society would however always make sure that those coming from outside should to some extents be ââ¬Ëassimilatedââ¬â¢ into the new culture they were joining. A very recent study on multiculturalism from the Journal of Intercultural Studies (2011) rightly pointed out that Contemporary popular debates around multiculture ââ¬â or even worse multiculturalism ââ¬â have tended to take a sceptical stance, to the extent it is understood as a ââ¬Ëfailureââ¬â¢. This will join in agreement with Thomas (2011) who argued that Since the 2001 ââ¬Ërace riotsââ¬â¢ in the North of England and the 7/7/2005 horrific events in London bombings, the botched attacks two years later on a Glasgow airport and a number of very serious foiled plots, Britain appeared to reject multiculturalism. One critic called it ââ¬Ëthe death of multiculturalismââ¬â¢. One thinking moving a bit in the opposite direction was the work of Paul Gilroy (1993) ââ¬ËThe Black Atlanticââ¬â¢ who made a strong liberating call to the forces of cultural nationalism trapped in their respective camps. He made the interesting point that being both European and black requires some specific forms of double consciousness. McCalla (2003) seemed to argue in the same sense, going even a bit further in her book ââ¬ËBlack Success in the UKââ¬â¢, suggesting that one of the strategy utilised by mothers of Caribbean/African origin in their childrearing to challenge racism is to provide their children with a sense of cultural belonging and a collective racialised identity that they can draw strength from in times of difficulties. She seems to make the point that the original culture of the child of African/Caribbean origin can be ââ¬Ëpositivelyââ¬â¢ used for their success in the British society, giving them some kind of strong identity. Despite all the above considerations, it might however be reasonable enough to say that most of these books/writings/materials have one major weakness: they donââ¬â¢t really understand African cultures and in some cases donââ¬â¢t even want to understand them. For the few who have attempted to get some deep insight on them, it is mainly about acknowledging and recognizing their existence without real will of practical understanding/knowledge of them. Personal concern when doing this literature review was also that no matter long could have a study conducted or a book written by a non African taken, it would still be very difficult for such a writer or researcher, despite all their willingness, to deeply grasp and understand some complex elements of African culture. Moreover, for some books/materials, by trying to protect the (African) child (only), it seems like the parentsââ¬â¢ point of view (and culture) is simply ignored in many material relating to the subject. Assumption has instead always been made as to the conclusion that these children are being held ââ¬Ëcaptivesââ¬â¢ without their own consent. Very little has been done to try and find if the child themselves prefer the parent original culture. There is like a ââ¬Ëtaxationââ¬â¢ of the western culture and an obligation to renounce at oneââ¬â¢s original culture. By trying to protect the British/European culture, the African culture is generally ignored. Not much help and effort to understand where the parents come from and try to help them as others in similar situations would benefit and get some compassion from the general public. In fact, Looking at an article from the Guardian (2009) ââ¬â ââ¬ËTracey Connelly: the story of a woman defined by abuseââ¬â¢- on a similar horrible similar story to the Victoria Climbieââ¬â¢s one, committed by the parents of baby Peter Connolly can reinforce this stand point. The Guardian effectively tried to look at the reasons why Tracey Connelly, the mother of this lovely innocent baby, would commit such an atrocity on her own child and came to the conclusion that the fact that she had had a similar childhood (of abuse) which consequently led her into a drinking and pornographic life should be into consideration. Looking at a blog/debate linked to this article got to personal conclusion that many in fact became a bit sympathetic with Tracey, arguing that it would be important not only to look at what had happened but to try and find the reasons/roots and try and fight them from there to ensure that such events do not re happen in the future. Personal expectations are now that the following chapters of this work will give a better balanced view of the topic and hopefully suggest some positive recommendations related to the main theme of the study. Chap 3: Research Methodology This third chapter of the paper will explore the process of information gathering, including a rationale for any specific research methods chosen and relevant ethical issues. This study has drawn on a wide range of sources. However, for the purpose of information gathering, it has mainly used ââ¬Ëqualitativeââ¬â¢ methods. As Bedford and Wilson (2006) argued, while quantitative research collects facts and study the relationship between one set and another, gauging public opinion, qualitative research, almost the opposite of quantitative research, is more concerned with trying to gain an insight into human perception of the world and, as such, recognize that it is not wise to generalise about human reactions, opinions, attitudes and so on. In the qualitative research, the hypothesis or theory comes after the data collection. For the purpose of qualitative research, the strategy mainly consisted on organising face to face interviews with different members of the public who were susceptible to bring any kind of contribution to the study. Most interviews were live and were recorded. The original idea was to conduct interviews with some young people of African origin and others interviews with parents of the same backgrounds. But after the first interview with one young person, some serious difficulties due to disclosure and maturity problems led to a change of approach. As a matter of facts, after consultation with the university tutor, it was then agreed to only interview adults of African origin who came in the United Kingdom as children, who would then relate their experience of being raised by parents of African origins in the a British context/culture. This strategy was found as being more reasonable and protective for the interviewer, and was consequently used. Insistence was on asking them to try and be as honest as possible and give their feelings/thoughts/perspectives of those times when they first arrived so young. This was because in the due process of growing up and becoming parents, some of them slightly/completely shifted their position today on the subject of being raised by African of Congolese origins. This was so important not to allow the research to get wrong answers, consequently wrong data. All together, 6 interviews have been conducted, recorded and transcripted. Four interviews were conducted on the experience of being raised in the UK by parents of African origins and the other two were done with parents of African origins raising children in the UK. Two of the six interviewees are people with whom previous rapport was established in the past. Difficulty wise, as said a bit above, one key problem was the one of disclosure. In fact, the topic being a very sensitive one, it was not easy to find people ready and happy to talk about such difficult and private things. For some reasons, 2 of the interviewees consented to be interviewed at the condition that they would not be recorded live. The methodology with them was to take note straight as they were answering the interviewââ¬â¢s questionnaire. African beliefs and culture in general and specifically DR Congoleseââ¬â¢s one was also a serious problem. In fact, coming from the same ground, personal strong knowledge and experience have usually shown that people from the DR Congo are very sceptical whenever it comes to anything like interview or similar things. It took a lot to convince interviewees about the well founded of the all thing and its benefits for the general society. Personal privilege of being able to speak many DR Congolese main languages really helped in the all process. In fact, in the absence of financial support/vouchers to encourage those taking part into the research, the technique used to convince people was to speak to them in their respective dialect. This put them into confidence and made them more relaxed. The interview questions were agreed in consultation with the university tutor. One vital element in conceiving them was to avoid using ââ¬Ëleadingââ¬â¢ and/or ââ¬Ëmisleadingââ¬â¢ questions. General questions were to be used instead of questions which were susceptible of leading into private areas of the interviewees lives. An example of an interview questionnaire can be found in the index at the end of the work. In terms of ethical issues, it is important to note here that ââ¬Ërespectââ¬â¢ of both human being and opinions of people either interviewed or simply approached to get an interview was vital and capital, constituting the basis of all research process. When for example there was a strict refusal for the interview to be recorded as the interviewee as said above, the interviewee not wanting their voice and/or answers to stay somewhere, it was important to show total respect of their opinion and not to insist on recording the interview. The specific context of African mentality being difficult and also because of the sensibility of the topic which may lead to some legal persecution, consent forms were used before all interviews. Permanent consultation took place with the dissertation tutor about the right decision to take in case of incertitude or in complex situations. Again as said a bit above, because two of the interviewees were of people with whom previous contacts were estab lished in the past and because of personal social position in the DR Congolese community in Greater Manchester doing that many people know me, the aspect of confidentiality was essential in the all study. Despite the use of consent forms at the beginning of all interviews, it was really necessary to make strong assurances to each interview that none of the collected information would be used without their consent. Finally, from recent work undertaken during a university placement in a local non for profit organisation in Greater Manchester mainly working asylum seekers/refugees/migrants from the DR Congo, some information were also gathered from that experience. The placement took place in an organisation called African Francophone Integration Project Ltd (AFIP). This organisation located in Beswick, has as main objective to help asylum seekers/refugees/migrants newly arriving in the UK in their integration process. Most service users of the organisation are form the DR Congo, some form different countries of Africa. Some personal non recorded informal talking with the first Director of the organisation on the subject also gave some interesting elements which this work will at some point draw on. The first Director related some of his personal experience in dealing with some personal cases in relationship with this study theme, notably one case of a parent and their child who were referred to them by the Central Manchester social services. Summarizing this important topic on the methodology used for this research, one key point may be that despite all difficulties encountered when conducting this research, the certitude is that the information harvested during this entire project have provided a strong base for analysing the main topic. Another important point in closing this section is that all research was really conducted in a professional and ethical way. Chap 4: Social Policy This chapter will outline the key reference to historical and contemporary developments in social policy, legislation and welfare interventions relative to this paperââ¬â¢s topic. It will also briefly explore wider policies that take into consideration the well being and/or protection of young people (of diverse backgrounds). The main piece of legislation which this piece of work is concerned with is the ââ¬ËEvery Child Mattersââ¬â¢ (ECM) policy. The Government Department for Education Website (2011) explains that the Every Child Matters policy is a set of reforms supported by the Children Act 2004. Its aim is for every child, to have the support they need to: Be healthy Stay safe Enjoy and achieve Make a positive contribution Achieve economic well-being Still from the department of Education Website on the origins of this policy, it can be understood that the ECM policy came into power after the horrendous death of a young girl called Victoria Climbie. This case was briefly evoked in the literature review. At the hands of those entrusted with her cares, Victoria suffered appallingly and eventually died. Her case was a shocking example from a list of children terribly abused and mistreated. Every inquiry related to this specific case has brought forwards proposals for change and improvement to the child protection system. There have been reforms. The Green Paper, Every Child Matters, which sets outs the governmentââ¬â¢s proposals for reforming the delivery of services for children, young people and families, builds on existing measures to ensure that children at risk of harm and neglect are protected from negative outcomes and support all children to develop their full potential. Beyond this, this Green paper also address the prob lem of children falling through the cracks between different services, emphasizing that child protection can not be separated from policies to improve childrenââ¬â¢s lives as a whole. The document looks at the progress towards a framework of services which will support every child, using this as a context in which to consider the specific need of children at risk. It stresses the importance of information sharing between different government agencies and of a higher level of accountability. One may rightly agree that since the implementation of this social policy, there have been so many positive improvements in the protection and well being of children, though much still need to be done. Trying to link this wonderful social policy which has certainly brought more protection and safety for children and young people to the DR Congo culture of raising children, one certain fact is that they unfortunately donââ¬â¢t always walk along. In fact, most parents really close to the culture of ââ¬Ëdisciplineââ¬â¢ will tend to think that this policy has given children/young people to much space for ââ¬Ërebellionââ¬â¢ against their parents, despite the fact that most of them would acknowledged that cases such as the Victoria Climbieââ¬â¢s one are not to be encouraged at all or to be repeated, ever. The reasoning beyond this from the perspective of African parents is that policies such as the ECM have unfortunately treated all parents as being Victoriaââ¬â¢s parents, not recognizing that all parents are not as evil as Victoriaââ¬â¢s tutors were. The ECM would however acknowledge that all parents are not to maltreat and suffer their children as Victoria Climb ieââ¬â¢s tutors did, but would instead prefer ââ¬Ësafety than being sorryââ¬â¢. Another really inescapable social policy that is certainly linked to the studyââ¬â¢s topic is the ââ¬ËAiming High for Childrenââ¬â¢ Policy. The Department for Education website (2011) summarizes this policy in these terms: The governmentââ¬â¢s aim is to ensure that, every child irrespective of race, gender, backgrounds or circumstances, gets the best start in life and the ongoing support that they and their families need to allow them to fulfil their potential. It wants to do this in a partnership with active, responsible parents and empowered communities, supported by public services that delivered packages of support tailored to familiesââ¬â¢ needs. To support parents to meet their responsibilities in raising their children and to help strengthen the role of communities in supporting parents, the government has made tackling childââ¬â¢s poverty a priority since 1997, has created a network of Sure Starts Childrenââ¬â¢s Centres to support children and their families in the vital early years. The government wants to ensure that the primary role of public services is to support families and communities to improve childrenââ¬â¢s outcomes. This great policy which has effectively ensured that many children, especially those from low income families, a group where many asylum seekers/refugees from the DR Congo would find themselves, have a real good start in life. However, there would appear again to have some conflicts in terms of what children of Africans origins receive as early education which some parents believe sets them on a wrong path from start. As this will be soon explored in the next chapter on the results and analysis of interviews one parent complained that their children are taught from very early ââ¬Ëhow to dial 999 for anything they might think their parents do to them which they would not approveââ¬â¢. The debate may go on for so long. Closing this chapter, it might be of help to recall that the UK government social policies in relationship with the education and protection of children/young people have made such a great difference in so many lives, though they donââ¬â¢t always go along with some parents of African origins opinions, and also though much still need to be done to improve them. Chap 5: Research Findings and Analysis. This chapter, obviously the most important part of the dissertation, will focus on all live (recorded) interviews conducted for the purpose of this study. The chapter will be composed of two main parts: in the first part, all conducted interviews will be reported and explained. The second part will mainly focus on critically analysing their results. All together, a total of 6 interviews were conducted. All of the six persons interviewed live in Greater Manchester, UK. There were 4 females and two males. As said a bit above in the third chapter on the methodology of research, because of some complications to do with disclosure and age, it was decided after consultation with my university tutor to only interview adults, but who had come to the UK as children/young persons. The study being interested not only with the experience of young people of African descent being raised in the UK by their parents/tutors but also with the parents themselves, four interviews were related to the experience of young people and the other two were of the parents talking about their experience of raising up children/young people in the UK. All of the six persons interviewed were aged between the age of 25 and 35 at the moment of the interviews taking place. Most of the participants relating their experience of young people came to the UK when they w ere aged between 8 and 14. Three of them were living with their direct biological parents and one with an uncle. All of their parents/uncle was originally from the DR Congo. One particular point which may be important to signal here is that one of the interviewee, who gave their experience of young person of African origins living in the UK, first came to live in the UK themselves as a young person and has now become parent themselves at a very early age when still living with her parents. Sheââ¬â¢s now living alone and has consequently the double experience of have been in both positions the study was interested with. Carefully looking at all answers given by all the persons interviewed, one key thing to be noted first was that the answers of ââ¬Ëyoung peopleââ¬â¢ were diverse/different from one to another while in the answers given by parents, many similarities could be found. Young people. Answering the key interview question of briefly relating their personal experience of being rose in the UK by parents of African origins, two amongst the four ââ¬Ëyoung personsââ¬â¢ interviewed thought the experience was negative and difficult. One striking point was that all two mentioned the fact that at the very beginning when they first came to live in the UK with their parents, there was no problem at all. But it is only after a few months (for one of them) or a few years (for the other one) that difficulties started arising. They all raised the point that when they got used to the way their peers were living and started imitating/copying them, thatââ¬â¢s when they got into disagreement with their parents who were for all of the two persons interviewed very ââ¬Ëtraditionalââ¬â¢ (according to the term used by one of them) or very ââ¬Ëold fashionââ¬â¢ (according to the second interviewee). The two ââ¬Ëyoung peopleââ¬â¢ found really painful and difficult the fact that they, at the same time loved their parents and loved their ââ¬Ënew worldââ¬â¢, as they put it. They reported that they found it difficult to try and choose between the British way of life and what their parents were asking them to follow as strict rules. They all unanimously thought that they were misunderstood by their ââ¬Ëold fashionââ¬â¢ parents and would sometimes not know what to do as they had originally been raised (in Africa) in a way of total submission to their parents with no rights to argue with their decisions at all. The third ââ¬Ëyoung personââ¬â¢ answering the interview questions came to live in the UK at the age of 9 with her parents of African origin. Her parents were strict on the fact that the way to ââ¬Ëlive her lifeââ¬â¢ was the African manner but were more understandingââ¬â¢ when she had different opinions. The parents were well educated persons since back in Africa where the dad had a BA from a DR Congolese university. They would however clearly state to her that the British way of life was ââ¬Ëdangerous and wrongââ¬â¢ has it could leads her into a lot of trouble in the future. She reported that she eventually got into a ââ¬Ëbad groupââ¬â¢ of friends from school/college and ended up with becoming pregnant at nearly 16 years old. Her words were that the all experience of been raised by parents of African descent was not too bad because of the fact that her parents were more ââ¬Ëopen mindedââ¬â¢ than most African parents who would give very little time to listen to their children and discuss with them. She nevertheless tried and made the point that, reflecting on her life after the pregnancy, she thought that despite the fact she thought at some point that her parents were too much like ââ¬Ëvillage peopleââ¬â¢, had she followed their ââ¬Ëway of lifeââ¬â¢ tough she didnââ¬â¢t like it much, she might have had a (positive) different life today. Answering the same crucial interview question on the personal experience of being raised by parents of African culture in a British environment and culture, the fourth ââ¬Ëyoung personââ¬â¢ however went a bit in the opposite direction. In fact, he related that the all experience was a very good one without any ââ¬Ëdifficultyââ¬â¢ as he completely stayed in the line of what his parents told him to do. He continued saying that because his personal understanding of the all thing was that the British way of life was ââ¬Ëdeceptiveââ¬â¢ and could potentially lead into a lot of troubles, he decided to stick with his parents way of education and didnââ¬â¢t find any problem with being raised in Europe/the UK by parents educating her in ââ¬Ëan African mannerââ¬â¢. Parents. As said a bit above, both parents who were females for the two them, have many similarities. As a matter of facts, they both made the common point in their answers that raising children in Europe/the UK is not easy at all, according to them. The reason why was about exactly the same. According to them, when they would like to raise their children in a disciplinary way as they had themselves been raised since back in Africa, they would encountered ââ¬Ëthe resistanceââ¬â¢ of their child (as they put it) who would in many cases not listen to them anymore because they would have ââ¬Ëknown their rightsââ¬â¢. One of them insisted on the fact that giving a sense of discipline to children doesnââ¬â¢t necessarily mean using physical punishment. She gave an example of the way of being dressed which she tried to inculcate to her daughter since they moved to the UK 11 years ago. In a DR Congolese context, she said that it would be such an embarrassing thing for a young girl to be dressed with ââ¬Ërevealing clothesââ¬â¢. According to the point she made, a woman in the Congo with a trouser/skirt revealing her underpants or with a too short skirt would be ââ¬Ëbadly looked at. These types of things are completely normal in Europe she said. She made the point that the way of life in UK has encouraged her daughter to dress ââ¬Ëfreelyââ¬â¢, forgetting her origins and/or culture. Her daughter would sometimes embarrassed her in front of her husband as she wouldnââ¬â¢t listen to anybody, copying her peers at school, on TV, on the streets etc. The second parent though a bit more ââ¬Ëflexible ââ¬Ëon such issues, however still made the point that she sincerely thought that the Congoleseââ¬â¢ way of educating children would teach them to have more respect towards society in general and towards grown up/adults specifically. One clear point she made on the difficulty of raising her daughter in the UK was effectively emphasized on the fact she noti ced a complete change in the sense of lack of respect towards them when they moved to the UK and that their daughter started ââ¬Ëbeing assimilatedââ¬â¢ (according to her words by her friends styles of life. She reported how her daughter would simply threaten them to dial 999 and ring the police for any ââ¬Ëlittleââ¬â¢ thing she would disagree with. Her most serious concerns was raised in these terms: if seems as they (meaning the police, the social services, the government, those in powers, those making law etc) only care about protecting children, which is right. But what about us parents the children are also giving us a terrible time. Youââ¬â¢ve nothing to say and nothing to do as for any little thing not only she may call the police but also you may easily end up as listed on a child abusers list somewhere. Linking with the above question, both parents were asked about their knowledge of children/young people rights. Both parents acknowledged that they had never heard about children/young people rights back in the DR Congo. As Bedford and Elizabeth (2006) pointed out, no matter how interested the researcher is interested in her/his topic (which was my case), she/he do have to keep an open mind about the subject and be careful not to pre-judge the answers. Impartially and critically analyzing the above findings from all interviews, and without trying to over generalize, many may join in agreement with the statement according to which the all process of passing from being educated in an African context with different legislation, beliefs, culture etc to being raised in a very democratic western country such as the United Kingdom must be a really confusing one for the child/young person. In fact, as the answers of most young people appear to suggest they would at some point, agreeing with the parentsââ¬â¢ culture or not, have to make a difficult decision on the best way to follow. And unfortunately some of them have had to make such decisions being as young as 7 or 8. The parents, who for most of them w ere raised up in a specific way of seeing things for all their lives, would be of no help at all, giving their children, as one of the young lads said, no space at all for dialogue. This ââ¬Ëwaterproofââ¬â¢ and ââ¬Ëno opennessââ¬â¢ attitude of parents combined with the hidden desire to enjoy the British way of life will eventually make of these innocent young people without any kind of voice ââ¬Ëcollateral victimsââ¬â¢ of a cultural conflict which they have never asked for. They have just unfortunately found themselves at the wrong place and at the wrong time, one may say. However, trying to read carefully between the lines, from interviews done with the ââ¬Ëyoung peopleââ¬â¢, one important factor is that all young people do not necessarily think that the African way of raising children is ââ¬Ëold fashionââ¬â¢ and wrong. Even though amongst the ââ¬Ëyoung peopleââ¬â¢ interviewed, only one of them went in that direction, it is still a very important fact to be considered. This is really important because the general impression of the general audience/public may generally be that these poor children are being held captive despite their own will to do things which they think is detrimental to their good causes. Turning sights towards the parents, one who might have read their answers reported above will certainly conclude that they also feel like being misunderstood by the general society and being treated unfairly. As said at some point at the opening of this chapter, contrary to the young peopleââ¬â¢s answers which were sometimes completely different form one youngest to another, the parents however, despite some minor differences in opinions, seem to be of the point of view that the western culture and/or way of life is causing ââ¬Ëmore damages than goodââ¬â¢ to children education. Reading their answers will understand that they, of course, are coming form an African point of view on the education of children. Even tough, they were no clear allusion to the use of physical chastisement as the best way of education children, the certainty was that they are formal on the fact that the British way of raising up children, tough with so many positive aspects, seem instead to lack â⠬Ësome discipline taste and/or flavourââ¬â¢ in it. They both thought that combining the actual wonderful way of educating children with some ââ¬Ëauthorityââ¬â¢ would make a better job. Chap 6: Comparative element (secondary materials) This chapter, as one may deduct by its title, will essentially be about a comparison between the DR Congolese culture/way of life, way of educating children in the UK the Indianââ¬â¢s ones. This comparison will be placed into the context of this paper main topic to try and get some lessons. While many or most of children and young people will generally tend to behave the same way and/or have same attitudes/reactions/feelings because of the simple common fact that they are all just ââ¬Ëchildrenââ¬â¢, it may however be right to confirm that each child/young personââ¬â¢s original backgrounds, culture, beliefs, religion etc., will have a strong influence in the way they perceive society. This may lead to say that children of African origins will to some extent be different to those from Asia, in their understanding of how they are being educated by their parents of DR Congolese/Indian descents. Both parents (of DR Congolese and Indian origins) will in the same way, tend to educate their respective offspring accordingly to their respective cultures. From an initial comparative study on DR Congolese culture and the Indianââ¬â¢s one, it was noticed a lot of similarities between the two. From a study on the Indian child website (2011), here are some of the most important characteristics in Indian culture (family culture, values, clothing etc) which will also be found in DR Congolese culture: Indians are highly flexible in the sense that they would like to imbibe the changes dictated by western influence and yet clearly affirms their beliefs in tradition. Indian dress etiquette discourages exposure of skin and wearing transparent or tight clothes. Family culture in Indian is about joy and sharing. Generally India is patriarchal Indian culture is diverse and rich Ancient Indian culture believes in a lot of dogmas and rituals that can be termed as false beliefs. It is customary to respect elders and seek their blessings. Hindu rituals are all about dance and songs. Indians are known for their hospitality and level of tolerance. Observing the belief that there is one God prevailing despite so many religions is a value in India. Family and religion are so closely linked. Trying to compare the rights of children in both countries (DR Congo and India), the following results from the UNICEFââ¬â¢s website on the rights of children in India: In India, childrenââ¬â¢s vulnerabilities and exposure to violations of their protection rights remain spread and multiple in nature. Parentsââ¬â¢ attitudes and perceptions about childââ¬â¢s labour and the value of education is one of the cause underlying childââ¬â¢s labour, though poverty may be one the main reason. The government of India ratified the UN Convention on the rights of the child in 1e November 1992. Most of the rights detailed in the Convention are guaranteed in the Constitution of India. Ensuring that child rights are met for every child is a daunting challenge for India. Reflecting on the above reports on the culture and the rights of children/young people in India, one clear conclusion when comparing them with the same in the Democratic Republic of Congo is that there many similarities not to say that they are totally identical, despite some minorsââ¬â¢ differences. Linking this with this studyââ¬â¢s main topic/ideas, understanding that both DR Congolese and African culture having strong indications of the childââ¬â¢s being an element with very little voice in the family setting from early and being raised in that context, it will be logical that many parents when coming to the UK would tend to try and keep educating their child in the same way. This will certainly put the innocent children in the same position of being collateral victims of a cultural conflict. Chap 7: The Role of the Youth and Community Worker. What should be the role of the community worker involved with young people of DR Congolese origins founding themselves in a position of ââ¬Ëcollateral victimsââ¬â¢Does the youth worker have to take part for the young persons because thatââ¬â¢s their workDo youth workers have to ignore the parentsWhat should be their positions in the cultural conflictual situationThese are a few questions this chapter will attempt to address. The first part of the chapter will try and explain whatââ¬â¢s youth work is while its second part will critically examine the role of the worker in this situation. As a personal experience undertaken during a very recent university placement (January to April 2011) done in an independent organisation in Beswick once again revealed, the general public doesnââ¬â¢t seem to know much about the entire discipline of youth and community work, not to talk about its invaluable contribution. In fact, at a first meeting with colleagues and volunteers working within the association which usually work more with all parts of the local community and not specifically with young people, I was introduced as a youth and community worker. This visibly raised some unexpressed questions as to not only how I would fit in their work, but further as to ââ¬Ëwhat I really wasââ¬â¢ (as a youth and community worker), as some of my colleagues confessed to me later on when we got very close. After explaining to them what youth and community work really was, they again confessed that all they knew was that it was about keeping young people happy with Nintendo, footba ll table-tennis etc. Introducing me as a youth and community worker to the 6 interviewees who kindly gave their time to answer a few questions for the purpose of this study seemed also to raise the same questions. Two of the parents told me at the end that they thought that it was ââ¬Ësocial workersââ¬â¢ who were supposed to be dealing with such issues. This introduction may easily take one to confirm that many still donââ¬â¢t know or wrongly assume to know what youth and community work is. Batsleer (2008) rightly pointed that youth and community work is about dialogue, about conversation. She keeps on saying that it is about enabling young people to ââ¬Ëcome to voiceââ¬â¢.This aspect of coming to voice is effectively a very crucial one when talking about youth work. As a matter of facts, may be because of what was seen and/or passed through generation after generation, until nowadays, people would wrongly tend to think of youth workers as people whose sole role is to ââ¬Ëanimateââ¬â¢ young people with different games, to keep them out of the streets. While youth work can indeed involve some recreational activities in the course of accomplishing its mission, thatââ¬â¢s definitely not the primordial role of this noble profession. Because society will hardly listen to young people, youth work has as one key mission to give them a voice by creating safe space in safe place where they would be able to have a voice. Youth work is there underpinned by a set of strong values and ethics. These allow our work to be guided by anti discriminatory practice, equality, social justice, a commitment to harnessing participation. The National youth Agency (NYA) website (2011) gives a more complete definition of youth work is the following terms: The main purpose of youth work is the personal and social development of young people and their social inclusion. Youth work helps young people learn about themselves, others and society through non-formal educational activities that combine enjoyment, challenge, learning and achievement. We believe youth work methods can be applied in a range of settings by a wide range of professionals, support staff and volunteers, and we are committed to helping people understand and use these approaches. Youth workers will always aim to make their spaces safe for all young people, regardless of backgrounds, race, class, sex, ability, religion etc. in creating safe space in safe places for young people, we acknowledge that young people will feel better equipped to learn, share and influence society. What can then be the role of the above defined youth and community worker involved with persons/parents in a cultural conflict. To both the young person and the parents, it is first of all important to underline that, as seen in the definition of youth work, emphasis should always be put on ââ¬Ëfairnessââ¬â¢ in dealing with all matters. Despite the fact youth workers will have a sense of ââ¬Ëallianceââ¬â¢ with the young persons for which they are advocating even for which they ââ¬Ëare aliveââ¬â¢, it may however be very important not to become ââ¬Ëtoo emotionally involvedââ¬â¢. Clear boundaries must always be traced between personal beliefs, values, opinions and professional ones. Youth and community work should remain as ââ¬Ëneutralââ¬â¢ as possible, professional, ââ¬Ëidentifyingââ¬â¢ the community first. This should apply to parties involved in the ââ¬Ëconflict. In fact, as Belton (2009) argued, if we are to educate a community we must first identify it. He rightly insisted on the fact that youth workers should not label it or prejudice it as this would badly affect the ir work. Having critically and impartially examined the all situation, the youth and community worker will then have to take a decision on either refer the case to the appropriate services when necessary or either continuing to work between the two parties to get to some kind of resolution of the dispute. In everything, the youth and community worker will ââ¬Ëpeacefullyââ¬â¢ challenge any form of discrimination, inequality, lack of respect etc. without being ââ¬Ëpre judgemental, the role of the youth and community worker will basically be the one of encouraging debate et open/mature discussion between all parties. They will therefore encourage inclusion and promote social justice in doing so. Chap 8: Conclusions and recommendations. After going through a series of considerations on the very complex issues of children/young people of African origins, especially those from the DR Congo, the following can be said in conclusion: Many parents of African origins moving to the UK with their children will usually know very little about the way of life in Britain. They would generally tend to assume that they should keep giving their children the same education they were giving them when at home. The problem of language would evidently be the first barrier for them as for anyone moving to a country with a different language. This would unfortunately put the innocent children in a position where they are between the wraths of their inflexible, traditional and ââ¬Ëold fashionââ¬â¢ parents and the hidden love of enjoying the British way of life. Some have precedent tried to look at the subject of the complexity of multiculturalism. Though this is generally considered as a good thing for society in principles, it is however taken with a lot of precautions. Recent activities of terrorism in the past few years have unfortunately increased the sense of rejection of multiculturalism. This study did use qualitative methods to try and get a better insight into the subject. For this, six interviews were conducted with members of the general public, originally from the DR Congo on living in the UK on their experience of being raised by parents of DR Congolese origins and on raising children in a DR Congolese manner, in the United Kingdom. Some UK social policies relative to the subject were briefly looked at and put into the context avec the main topic. From this exercise, the conclusion is that parents of African origin will struggle to adapt to these specific social policies, despite agreeing on their numerous positive sides. The reason again is found in those original ââ¬Ëflamesââ¬â¢ of fire profoundly imbedded within them since so many years, since their childhood, since hundreds and hundreds of generation. Analysing the results of all conducted interviews has provided the sense that most of the children being raised by parents on DR Congolese origins will struggle with the situation of being in between two cultures and will consequently especially suffer from a lack of understanding and/or support of a ââ¬Ëtoo old fashionââ¬â¢ parent, who would give them very little support and voice/space for discussion, though they would not necessarily think that the African/Congolese way of raising children is a bad one. Comparing the way parents of DR Congolese origins deal with their children to the way those from India do the same has been a fruitful point as well. In fact, from that comparison, it emerged that both cultures have many similarities. This led to the understandable point that both parents raising their children in the UK will tend more to hang on to their original culture, not giving much ââ¬Ëspaceââ¬â¢ for a shift into cultures to their children. Looking at all the above, it may be right to conclude by saying that though the debate on the complex issue of multiculturalism will certainly keep going on for as long as no one knows, it is a very good thing as it helps society in becoming a more diverse one. However, if the newcomers donââ¬â¢t necessarily need to completely be assimilated by the new culture they embrace, it may however be correct to give some thoughtful and honest considerations to their new homelandââ¬â¢s way of doing thing. This applies to the new homelandââ¬â¢s way of educating children. Conversely, on the other side, the new homeland or its inhabitants may or would definitely also benefit form, not rejecting the new comersââ¬â¢ culture straight away, but by trying to be open to them and try and learn from them, on what they may consider as being positive points. Those being in position of communication may help more by passing around this type of message than one focused more on the negative sides of the culture/actions/deeds of people from abroad. Finally, the children/young who have the privilege of finding themselves in a western country where their rights are properly protected and where they have got a bigger voice and more space for dialogue, should in no case find there an opportunity to willingly become a cause of pain for their parents, despite their Africa beliefs. While it is perfectly true that children have the right to be children on the one hand, it is also perfectly correct that parents have got the rights to be parents, on the other hands. Things can work properly if there are clear boundaries. Recommendations Once again, stressing the fact that though the above interview and the entire study is not to be necessarily as the reflection of the general public, the findings here my certainly informed many on what should be done. Amongst the most recommendations: ââ¬â Putting more emphasis on educating the British general public on othersââ¬â¢ cultures may have a significant impact on the acceptance of multiculturalism ââ¬â More efforts may be needed in educating parents coming from abroad (especially from the Democratic republic of Congo) on the way of life/the culture in the UK will certainly help a lot. ââ¬âEducating children living in the UK on the difference between using the right to use their rights/freedom and the respect they are expected to show respect to society is of the key recommendations this study would strongly suggest. ââ¬â The youth and community worker whose main role is to fight for social justice and promote a society where social exclusion is completely eradicated one day will have a major role to play in this complex situation. Staying impartial, the youth and community worker will have to help all parties involved in trying to find a right balance for a better society. BIBLIOGRAPHY Batsleer, J. (2008). Informal Learning in Youth Work. London: SAGE Publications Ltd, p. 5. Bedford, D. and Wilson, E. (2006) Study Skills for foundation degrees. London: David Fulton Publishers, p. 61, 62 and 64. Belton, B. (2009) Developing Critical Youth Work Theory. Rotterdam, The Netherlands: Sense Publishers, p. 39 Clements, P. (2008). Policing a Diverse Society. New York: Oxford University Press. Department for Education Website (2011). www.education.gov.uk /childrenandyoungpeople/sen/earlysupport/esinpractice/a0067409/every-child-matters. Aiming high for children. Accessed On line 27 April 2011. Flekkoy, M. and Kaufman, N. (1997), The Rights of the child: rights and responsibilities in family and society. London: Jessica Kingsley. Freeman, M.D.A. (1983), The Rights and Wrongs of children. London: Pinter. Gilroy, P. (1993), The Black Atlantic, Modernity and Double Consciousness. London: Verso. Gollnick, D. and Chinn P. (1990), Multicultural education in a pluralistic society. Columbus: Merill Pub. Co Henley, A. and Scott, J. (1999), Culture, Religion and Patient care in a multi-ethnic society; a handbook for professionals. London: Age Concern England. Howson, D. and Momodou S., (2009) Europeââ¬â¢s established and Emerging Immigrant Communities ââ¬â assimilation, multiculturalism or integration, Trentham Books. http//: www.csa.com/facsheets/assia-set-c.php Jandt, F.E. (2007), an introduction to Intercultural Communication; Identities in a Global Community 4th ed. London: Sage Publications Limited. Journal of Intercultural Studies (Volume 32, nr 2, April 2011). Abingdon, Oxfordshire: Routledge, p. 134. Kidd, W. (2002), Culture and Identity. Basingstoke: Palgrave Publishers Ltd. Lynch, J. (1989), Multicultural education in a Global Society. London: Falmer. McCalla, D. (2003) Black Success in the UK ââ¬â Essays in Racial and Ethnic Studies. Cambridge: Cambridge University Press, p.93. Maguire, M. (2009) Law and Youth Work, Learning Matters. National Youth Agency. www.nya.org.uk/about-nya ââ¬ËNick Clegg sets out vision multiculturalismââ¬â¢. www.bbc.co.uk/news/uk-politics-12638017. Accessed 20 April 2011. Packam, C. (2008) Active Citizenship and Community Learning: Empowering Youth and Community Work Practice. Exeter: Learning Matters Limited. Race and Difference ââ¬â developing practice in lifelong learning. www.infed.org/lifelonglearning/b-race.htm. accessed 29 March 2011. Russell, S. and Amnesty International United Kingdom, ââ¬Å"Most Vulnerable of All: the treatment of unaccompanied refugee children in the UKâ⬠. London: Amnesty International United Kingdom. Rutter, J. (2003) Supporting Refugee Children in the 21st Century Britain, a compendium of essential information (Revised Edition) Trentham Books) Rutter, J. (2006) ââ¬Å"Refugee children in the UKâ⬠. Maidenhead: Open University Press. Sallah, M. and Howson, C. (2007) Working with Black Young People. Dorset: Russell House Publishing Ltd. ââ¬ËSo what exactly is multiculturalism?ââ¬â¢ www.bbc.co.uk/1/hi/uk/3600791.stm Taylor, C. (1994) ââ¬ËMulticulturalismââ¬â¢. Commentary by Appiah, K.A., Habermas, J., Rockefeller, S., Walzer, M. and Wolf, S. Princeton: Princeton University Press, pp 72-73. The Victoria Climbie Inquiry report. www.publications.parliament.uk/pa/cm200203/cmselect/cmhealth/570/570.pdf Thomas, P. (2011). Youth, Multiculturalism and Community Cohesion. Basingstoke: Palgrave Macmillan, p. 1-2. Thompson, N. (2001) Anti-Discriminatory Practice 3rd ed.: Sage Publications. Tomlinson, S. (2008) Race and education. Maidenhead Berkshire: Open University press, p.58. Tracey Connelly: the story of a woman defined by abuse. www.guardian.co.uk/society/2009/aug/11/tracey-connelly-baby-p-mother. Retrieved 18 April 2011. Unicef.org/India/children_3220.html How to cite Collateral Victims of Cultural Conflicts, Essay examples
Tuesday, April 28, 2020
TAC System Marketing Strategy
Increasing capture rate Every guestââ¬â¢s voice is significant to a spaââ¬â¢s achievement. Every guest leaves with an account they will share with others either by word of mouth, or via the internet. In case the spa is a disappointment and does not meet the clientsââ¬â¢ expectations or requirements, the story will be one of disaster, warning and dissatisfaction (Riesterer Emo, 2006).Advertising We will write a custom report sample on TAC System Marketing Strategy specifically for you for only $16.05 $11/page Learn More TAC provides a mobile questionnaire where one can send questionnaires directly to guestsââ¬â¢ mobile devices and receive valuable feedback faster and more often. This could help the management to adjust the situation where the guest may be feeling dissatisfied. Satisfied customers will always give positive feedback that could bring back others. The mobile royalty card could also be used. This is an innovative application, rath er than a conventional plastic membership card. Instead of applying and waiting for a physical card to be printed and posted, this can be made possible for customers to easily download the hotelââ¬â¢s application and obtain the benefits joining the customersââ¬â¢ royalty club. The customersââ¬â¢ mobile number is always handy where the plastic cards can easily be forgotten or lost (Schmidgall, Korpi, 2011). The process that guests use to book the spa matters. A long and complex process which is manual may discourage the guests. Having a mobile booking may help resolve this. TACââ¬â¢s mobile application, which allows guests to book spa treatments and almost any other resort activity in just seconds using their smart phones or tablets, will be used. This convenience will bring increased sales and customer satisfaction and decrease the work load for the staff. The staff will, therefore, offer improved services to the guests (Hayes, Ninemeier, Miller, 2012).Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More How to sell non-sellers With a simple functional design, TAC system can be used to reserve individual services, exchange items as well as calculate the right surcharge (Bodeker and Cohen, 2008). The system can also suggest which items are best combined with particular items. With this, the non-sellers could be suggested and therefore, boost their sale. Guests would want packages that present variety, Reservation Assistant is intended to assist create attractive cross-departmental packages. For example, combining tee time with massage pieces and beauty products (Oââ¬â¢Fallon and Rutherford, 2011). The non-seller products can be promoted on the social media like face book. Social media can promote these spa products to a broad audience. TAC assists in meeting customers where they are (Sharma, 2010). With the Facebook Booking App hotel, resorts and clubs ma y present the full functionality of The Assistant corporationsââ¬â¢ famous web engine, on their Facebook Fan Pages. A hotelââ¬â¢s Facebook fans can book treatments, purchase or redeem gift certificates as well as buy products without asking them to alter the media channel and, risk dropping them and their income. Guest reservations and sales completed through Facebook immediately show on the Reservation Assistant availability monitor in guestsââ¬â¢ reports and on income reports. Merchandise inventory, worker schedules, and treatment room distribution plans are all instantly updated. The In Facebook Booking App provides added value to the hotel and its guests. This will enable boost the sale of the non-sellers of the hotel since guests will enjoy booking treatments and buying products through their favourite channels when they desire (Bhalla and Anuraag, 2010).Advertising We will write a custom report sample on TAC System Marketing Strategy specifically for you for only $16.05 $11/page Learn More Introduction of gift certificate could also serve to increase the sale of the non-sellers. Explaining all the available packages and treatments before offering the gift certificate would help. Reservation Assistant can make an actual difference in this part, considerably increasing gift certificate retailing (DiJulius. 2003). With its certificate management tool, Reservation Assistant help to truck the precise number and position of gifts certificates in circulation. It also shields the hotel against frauds, dual redemption and redemption of gift certificates not paid for. This ensures that the company does undergo loss as it tries to improve its sales. TAC offers a web shop which makes it possible for guests to buy products and book spa treatments. By marking the items and services which are non-sellers to be sold online, presenting items in this attractive multimedia perspective will boost the sale of the non-sell items. By a cl ick of the button, the system involuntarily incorporates these items in the web shop. One is able to cross-sell and up-sell more efficiently (Calvin, 2001). When measuring the success of a business, detailed information is important (Konu, Tuohino Komppula, 2010). It is the only means that a hotel can be able to know the non-sellers. Knowing the non-sellers makes the strategy more effective. At the press of a button, Reservation Assistant gives all the important data essential for successful management. Having 1,000 report modifications the system is capable of giving information about every feature of the business. Reports can be produced as often as desired and saved in a range of formats. With this information the non-sellers can easily be managed (Capellini, 2010).Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Increasing utilization Utilization is a technical approach for capacity constrained spas to boost revenue by managing staff and schedules. In practice, maximizing utilization refers to increasing the number of service bookings by balancing the availability of stations and spa therapists. Low utilization of the spa could be improved through the use of activity reservation. One of the main functions of reservation assistant is to aid in the achievement of maximum allocation of resources. This streamlines the operations allowing the hotel to take maximum advantage of the opportunities it is presented with. It helps to increase efficiency as much as possible (Johnson Redman, 2008). Reservation assistant allows one to communicate important information and messages to guestsââ¬â¢ mobile phones in not less than 700 mobile networks across the world. This can help increase the utilization by sending reservation reminders. As a marketing tool, this service is designed to advertise mini cam paigns such as special offers, off period promotions, staging of new products and others. This will also help in increasing the utilization of the spa (American Hotel Lodging Educational Institute, 2005). Through the use of the Guest Relationship Management element, a person can determine the number of times a visitor has come to the spa, the total amount of their proceeds for the spa, the various packages reserved as well as the products they have bought. This information is important for the spa as it is a crucial factor in strategic marketing. For instance, in the Reservation Assistant, the administrator can pick all the clients who have booked certain packages and write them a correspondence. The correspondence is automatically dispatched by Reservation Assistants and then saved jointly with all other information regarding that particular guest (Melih Sherie, 2008). References American Hotel Lodging Educational Institute 2005, Retail management for Spas: the art science of r etail, American Hotel Lodging Educational Institute, Lexington, ISPA. Bhalla, S and Anuraag, S 2010, Visual Merchandising, B L Dogra, New Delhi. Bodeker, G and Cohen, M 2008, Understanding the Global Spa Industry, Elsevier Ltd., Oxford. Calvin, R 2001, Sales management, McGraw-Hill Publishing Company, NY. Capellini S 2010, The Complete Spa Book for Massage Therapists, Erin Oââ¬â¢connor, NY. DiJulius J 2003, Secret Service: Hidden Systems That Deliver Unforgettable Customer Service, American Management Association, NY. Hayes, D, Ninemeier, J, Miller, A 2012, Foundations of lodging management, Prentice Hall, Boston. Johnson, E Redman, B 2008, Spa: a comprehensive introduction, International Spa Association Foundation, Lexington, KY. Konu, H, Tuohino, A, Komppula, R 2010, ââ¬ËLake Wellness ââ¬â a practical example of a new service development (NSD) concept in tourism industriesââ¬â¢, Journal of Vacation Marketing, vol. no.16, pp.125-139. Melih, M Sherie B 2008, ââ¬Ë Resort spas: how are they massaging hotel revenues ââ¬Ë, International Journal of Contemporary Hospitality Management, vol. 20 no.1, pp.60-66. Oââ¬â¢Fallon M and Rutherford D 2011, Hotel Management and Operations, John Wiley Sons Inc., New Jersey. Riesterer, T Emo, D 2006, Customer message management: increasing marketingââ¬â¢s impact on selling, Thomson South-Western, Pub., Ohio. Schmidgall, R Korpi, J 2011, Financial management for spas. Lansing, Mich, American Hotel Lodging educational institute, Lexington, NY. Sharma, N 2010, Sales management, ABD Publishers, Jaipur, India. Smith, S 2007, Spa Secrets of Success: Unlocking the Secret Behind Successful Spas Author House, Bloomington. This report on TAC System Marketing Strategy was written and submitted by user Vivienne Hull to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.
Friday, March 20, 2020
Analytical Essay Sample on Suicide in #8220;Thirteen Reasons Why#8221; Book Vs. Film
Analytical Essay Sample on Suicide in #8220;Thirteen Reasons Why#8221; Book Vs. Film Analytics implies the ability to reason and search for logical truth, proving theories and assumptions with the help of valid and relevant arguments. As a rule, the object of an analytical essay is an in-depth analysis of a certain problem of opinion, which is based on a specific fact. This type of paper is often used to consider a literary work or film where it is necessary to evaluate the arguments of the author or the main idea of the text, giving worthy evidence. It is necessary to draw up a work plan and break it into interrelated paragraphs, which will create a complete understanding and appreciation of a literary work or another fact. An analytical essay is a laborious and deep work that requires the utmost care and knowledge of the topic or question. ââ¬ËThe Thirteen Reasons Whyââ¬â¢ Essay Sample The topic of suicide is becoming an acute problem in the modern world, and its victims are teenagers who cannot live with moral trauma and constant pressure from the outside world. The book ââ¬Å"The Thirteen Reasons Whyâ⬠written by Jay Asher reveals the topic of suicide and shows its consequences. The victim in this story is a girl named Hannah, who took her life by recording 13 tapes on which she told the story of her life and the people who are guilty of her death. The book describes the cruel events in the life of Hannah, which can often cause a significant amount of negative emotions among the readers. The main idea of the author of the book is to show that suicide is not a way out of difficult situations, and such selfish action destroys the lives of other people, bringing them serious moral trauma. In 2017, Netflix filmed a series on this book, which quickly became one of the most popular among teenagers. Moreover, the organizers have created a website to support people with injuries who can share their stories and reduce the level of despair, which can save them from rash decisions. However, ââ¬Å"The Thirteen Reasons Whyâ⬠is a tragic story that can be considered romantic by the audience, which can harm the primary goal of the author and contribute to the continuation of the theme of suicide. The romantic line in the book is its central part, and the readers or the viewers can forget the main idea of the story, focusing on the development of relations between the characters. Adolescence is characterized by heightened sensitivity and the search for real love, and this theme is the main one for them, and suicide intensifies the manifestation of love feelings and sufferings of the main character, whose name is Clay. He is forced to listen to all the stories of Hannah, which he madly loved but could not confess these feelings. Every day he heard her voice on the recordings and represented her standing next to him, which certainly is romantic and gentle to the public. Moreover, the love line is also seen in other heroes who were Hannahââ¬â¢s friends and influenced her decision to commit suicide. The series reveals more details and describes the life of each story participant, making ââ¬Å"The Thirteen Reasons Whyâ⬠more vital and aimed at a younger audience. The book also describes love, but not to the same extent as the series does, dipping the public not only into the consequences of suicide but also into a close relationship between the characters. The directors sought to create a film that would be acceptable to most of the population, and romance has a significant role in the perception of the entire plot and the search for morality. Each chapter and tape was accompanied not only by the story of Hannah but also by her relationship with Clay, who worked with her at the same place. Their relationship was not fully disclosed, which is a frequent topic of discussion and fantasy of adolescents. Her suicide broke Clays heart, but the tapes created the illusion of her presence, which allows readers to understand Hannahââ¬â¢s thoughts and not take death as something real and severe. The characters are romanticized, and their behavior does not correspond to reality, which also contributes to a wrong perception of the story. An example of this fact is Clay, who is a closed, modest, and kind-hearted person who always defends justice. His actions are contradictory because he loves Hannah, but he continually ignores her requests for help and attempts to have a closer relationship. However, after her death, Clay suffers constant suffering and drives aimlessly through the night streets of the city, listening to her tapes and seeing her silhouette. In addition to Clay, such characters as Alex and Jessica, who appear to be Hannas friends, set her up in different situations, but after her suicide, they change their behavior and experience a deep depression, which leads to Alexs death. It is necessary to understand that the real world is crueler, and people do not regret their actions for a long time. However, Hannah accused them of her death, which is sufficient punishmen t and proves that death can restore a certain justice, contrary to the motives of the author. The story ends with the realization of all the mistakes of people who were guilty of the death of a girl, which also cannot be carried out in the real world, giving readers and viewers hope for justice. The musical accompaniment in the series contributes to deeper penetration into the plot and atmosphere, which creates additional interest among the viewers. Each cruel or tragic scene is filled with sad songs that can influence the mood of the public, causing people to be depressed and have negative thoughts. Despite the fact that such events are revealed in the book and the series is serious enough and do not intend to cause a positive reaction, teens get some pleasure from them and want to watch the next series and read other chapters. Such a tragic story delays as it is vividly described and well taken down and every impressionable person unwittingly thinks about life, death, justice, trust, and friendship. The real world is much more positive, but after realizing this story, people may not notice all the benefits and opportunities, which is also the negative side of ââ¬Å"The Thirteen Reasons Why.â⬠One of the main factors that contradict the authorââ¬â¢s good intentions is the end of the book and the film. The story is based on the desire of its heroes to restore justice, and suicide is one of the ways to achieve the goal. Cassette recording is Hannahââ¬â¢s revenge for a broken life, and this action leads to a positive result, where the characters begin to understand their mistakes and start to change their lifestyle for the better, becoming more conscious people. This result automatically leads the public to the idea that Hannahââ¬â¢s death was decent, and the girl was able to reach the hearts of many people, showing them the other side of life. Moreover, Hannahââ¬â¢s decision to kill herself has many explanations, and this fact may justify its action, which contradicts the bookââ¬â¢s main morality. The author wants Hannah to be an example of the fact that suicide is not the solution to all problems. However, in her case, all her schemes and thoughts led only to this thought, and her plan was successful. The cassettes helped all participants understand their mistakes and behavior, which always has consequences. Both the book and the series show the problem of misunderstanding of parents and their children as well as the indifference of teachers, the cruelty of students. Such an atmosphere can lead to the fact that the young public will begin to delve more deeply into the problems of the heroes. Every reader and viewer can find issues that are especially close to him or her, increasing the risk of being prone to depression. An important aspect is the fact that the scene of a suicide in the series is also romanticized, and it does not disgust the audience despite the beliefs of the creators of the series. It can be seen that Hannah was able to open the veins the first time, and many people might think that this action is simple and fast. This aspect is not obvious, but it can affect peoples minds, creating stereotypes about suicide and its consequences. Thus, analyzing all the factors, it is possible to say that the book ââ¬Å"The Thirteen Reasons Whyâ⬠written by Jay Asher as a TV series can negatively influence the young public, instilling people with a false idea of suicide. Despite all the attempts of the author to create a tragic story that will carry a deep morality to readers, his work has gained popularity, where teens romanticize a significant number of events and do not consider suicide as an immoral and selfish act. On the one hand, Hannahââ¬â¢s suicide led to the suffering of a significant number of people, the main victims of which were her parents and people who did not want to harm her. Her death and tapes led to the suffering of many heroes who did not think about their actions. The book shows that every action has its price and consequences, and each person has a different reaction to jokes and insults. However, from the reverse aspect, it is possible to notice that each character in the book and the series is romanticized, and their behavior often does not correspond to reality, misleading the younger generation. Moreover, the suicide of the main character was part of her revenge, and her actions helped to restore justice, which proves to the public that death can be the solution to the problems. Therefore, ââ¬Å"The Thirteen Reasons Whyâ⬠has a significant amount of hidden aspects that contradict the authorââ¬â¢s motives and may be misunderstood by a young audience. Post-writing Tips We hope that this example of an analytical essay will help you write the quality paper that will display a clear idea of how an analytical essay sample looks like. With this analytical essay example, youââ¬â¢ll see that such work should analyze an unobvious fact using a significant number of arguments. The topic of this paper may be provocative, but it displays a detailed analysis of the thesis, where each paragraph proves the main idea. Thus, an analytical essay is the type of research where you should analyze and consider every element of a book, film, or other work.
Tuesday, March 3, 2020
How Donald Trump Won - The 2016 Presidential Race
How Donald Trump Won - The 2016 Presidential Race Voters and political scientists will debate how Donald Trump won the presidential election in 2016. The businessman and political novice stunned the world by winning a presidential election most analysts and voters believed had firmly been in the hands of Hillary Clinton, who had far more experience in government and had run a more orthodox campaign.à Trump ran his campaign in the most unconventional of ways, insulting large swaths of potentialà voters and shunningà the traditional support from his own political party. Trump won at least 290 electoral votes, 20 more than the 270 needed to become president, but got more than 1 million fewer actual votes than Clinton did,à reigniting theà debate over whether the U.S. should scrap the Electoral College. Trump became only the fifth president to be elected without winning the popular vote. The others were Republicansà George W. Bush in 2000,à Benjamin Harrison in 1888 and Rutherford B. Hayes in 1876, and Federalist John Quincy Adams in 1824. So how did Donald Trump win the presidential election by insulting voters, women, minorities, and without raising money or relying on support from the Republican Party? Here are 10 explanations for how Trump won the 2016 election. Celebrity and Success Trump portrayed himself through the 2016 campaign as a successful real-estate developer who created tens of thousands of jobs.à Iââ¬â¢ve created tens of thousands of jobs and a great company, said during one debate. In a separate speech, Trump proclaimed his presidency would create job growth like youââ¬â¢ve never seen. Iââ¬â¢m very good for jobs .In fact, I will be the greatest president for jobs that God ever created. Trumpà runs dozens of companies and serves of numerous corporate boards, according to a personal financial disclosure he filed with the U.S. Office of Government Ethics when he ran for president.à He has said he is worth as much as $10 billion, and though critics suggested he is worth much less Trump projected an image of success and was one of the most well known brands in the county. It also didnt hurt that he was host and producer of NBCââ¬â¢s hit reality seriesà The Apprentice. High Turnout Among Working-Class White Voters This is the big story of the 2016 election. Working class white voters- men and women alike- fled the Democratic Party and sided with Trump because of his promise to renegotiate trade deals with countries including China and levy stiff tariffs on goods imported from these countries. Trumps position on trade was seen as a way to stop companies from shipping jobs overseas, though many economists pointed out taxing imports would drive up costs to American consumers first. His message resonated with white working-class voters, especially those who live in former steel and manufacturing towns. Skilled craftsmen and tradespeople and factory workers have seen the jobs they loved shipped thousands of miles away, Trump said at a rally near Pittsburgh, Pennsylvania. Immigration Trump promised to essentially lock down the borders to prevent terrorists coming in, an appeal to white voters who were not necessarily worried about crimes being committed by undocumented immigrants by jobs being filled by them. What we are going to do is get the people that are criminal and have criminal records, gang members, drug dealers. We have a lot of these people, probably two million, it could be even three million, we are getting them out of our country or we are going to incarcerate, Trump said. Trumps position contrasted starkly with Clintons position on illegal immigration. James Comey and the FBIs October Surprise A scandal over Clintonsà use of a personal email serverà as secretary of State had dogged her through early parts of the campaign. But the controversy appeared to be behind her in the waning days of the 2016 election. Most national polls in October and the first days of November showed Clinton leading Trump in the popular vote count; battleground-state polls showed her ahead, too. But 11 days before the election, FBI director James Comey sent a letter to Congress stating he would review emails found on a laptop computer belonging to a Clinton confidant to determined whether they were relevant to theà then-closed investigation ofà her use of the personal email server. The letter cast Clintons election prospects into doubt. Then, two days before Election Day, Comey issued a new statement that both confirmed Clinton did nothing illegal but also brought renewed attention to the case. Clinton directly blamed Comey for her loss after the election. Our analysis is that Comeyââ¬â¢s letter raising doubts that were groundless, baseless, proven to be, stopped our momentum,â⬠Clinton told donors in a post-election telephone call, according to published reports. Free Media Trump didnt spend a whole lot of money trying to win the election. He didnt have to. His campaign was treated by many major media outlets as a spectacle, as entertainment instead of politics. So Trump got lots and lots of free airtime on cable news and major networks. Analysts estimated Trump had been given $3 billion of free media by the end of the primaries and a total of $5 billion by the end of the presidential election. While free media has long played an important role in our democracy by fostering political discourse and disseminating electoral information, the sheer enormity of coverage on Trump puts a spotlight on how the media may have influenced the course of the election, analysts at mediaQuant wrote in November of 2016.à Free of earned media is the widespread coverage he received by major television networks. He also spent tens of millions of dollars of his own money, mostly fulfilling a vow to finance his own campaign so he could portray himself as being free from ties to special interests.à I dont need anybodys money. Its nice. Im using my own money. Im not using the lobbyists. Im not using donors. I dont care. Im really rich. he said in announcing his campaign in June 2015. Hillary Clintons Condescensionà Toward Voters Clinton never did connect to working class voters. Maybe it was her own personal wealth. Maybe it was her status as a political elite. But it most likely had to do with her controversial portrayal of Trump supporters as deplorable. To just be grossly generalistic, you can put half of Trump supporters into what I call the basket of deplorables. Right? Racist, sexist, homophobic, xenophobic, Islamaphobic, you name it,à Clinton said just two months before the election. Clinton apologized for the remark, but the damage was done. Voters who were supporting Donald Trump because they were fearful over their status in the middle class turned solidly against Clinton. Trump running-mate Mike Pence capitalized on Clintons mistake by crystallizing the condescending nature of her remarks.à The truth of the matter is that the men and women who support Donald Trumps campaign are hard-working Americans, farmers, coal miners, teachers, veterans, members of our law enforcement community, members of every class of this country, who know that we can make America great again, Pence said. Voters Didnt Want a Third Term for Obama Regardless of how popular Obama was, its incredibly rare for presidents from the same party to win back-to-back terms in the White House, partly because voters become fatigued by a president and his party by the end of eight years.à In ourà two-party system, the last time voters elected a Democrat to the White House after a president from the same party had just served a full term was in 1856, before the Civil War. That was James Buchanan. Bernie Sanders and the Enthusiasm Gap Many- not all, but many- supporters of Vermont Sen. Bernie Sanders did not come around to Clinton after she won the brutal, and what many thought ,à rigged, Democratic primary. In a scathing criticism of liberals Sanders supporters who didnt support Clinton in the general election, Newsweek magazines Kurt Eichenwald wrote:à Awash in false conspiracy theories and petulant immaturity, liberals put Trump in the White House. Trump won slightly fewer votes than Romney did in 2012- 60.5 million compared withà 60.9 million. On the other hand, almost 5 million Obama voters either stayed home or cast their votes for someone else. More than twice as many millennials- a group heavily invested in the ââ¬Å"Sanders was cheated out of the nominationâ⬠fantasy- voted third-party. The laughably unqualified Jill Stein of the Green Party got 1.3 million votes; those voters almost certainly opposed Trump; if just the Stein voters in Michigan had cast their ballot for Clinton, she probably would have won the state. And there is no telling how many disaffected Sanders voters cast their ballot for Trump. Obamacare and Health Care Premiums Elections are always held in November. And November is open-enrollment time. In 2016, as in previous years, Americans were just getting notice that their health insurance premiums were rising dramatically, including those who were purchasing plans on the marketplace set up under President Barack Obamas Affordable Care Act, also known as Obamacare. Clinton supported most aspects of the health care overhaul, and voters blamed her for it. Trump, on the other hand, promised to repeal the program.
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